CloudTalk and Typeform Integration

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Automatically trigger CloudTalk calls or SMS based on Typeform submissions, enriching customer data. Latenode’s visual editor and affordable execution-based pricing makes building advanced call workflows easy, scaling automations with custom logic and JavaScript.

Swap Apps

CloudTalk

Typeform

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect CloudTalk and Typeform

Create a New Scenario to Connect CloudTalk and Typeform

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a CloudTalk, triggered by another scenario, or executed manually (for testing purposes). In most cases, CloudTalk or Typeform will be your first step. To do this, click "Choose an app," find CloudTalk or Typeform, and select the appropriate trigger to start the scenario.

Add the CloudTalk Node

Select the CloudTalk node from the app selection panel on the right.

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CloudTalk

Configure the CloudTalk

Click on the CloudTalk node to configure it. You can modify the CloudTalk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Connect CloudTalk

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Run node once

Add the Typeform Node

Next, click the plus (+) icon on the CloudTalk node, select Typeform from the list of available apps, and choose the action you need from the list of nodes within Typeform.

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Typeform

Authenticate Typeform

Now, click the Typeform node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Typeform settings. Authentication allows you to use Typeform through Latenode.

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Sign In

Run node once

Configure the CloudTalk and Typeform Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the CloudTalk and Typeform Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring CloudTalk, Typeform, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the CloudTalk and Typeform integration works as expected. Depending on your setup, data should flow between CloudTalk and Typeform (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect CloudTalk and Typeform

Typeform + CloudTalk + Slack: When a user submits a Typeform survey indicating a negative experience, CloudTalk will find the associated contact using phone number or email from the survey, and then Slack will send a message to a designated channel alerting the team of the negative feedback and providing context from CloudTalk.

Typeform + CloudTalk + Google Sheets: When a new Typeform survey is submitted, the data from the survey, along with call details from CloudTalk (identified by contact info), will be added as a new row in a Google Sheet for reporting and analysis.

CloudTalk and Typeform integration alternatives

About CloudTalk

Automate CloudTalk call and SMS data within Latenode. Trigger workflows on new calls, messages, or agent status changes. Update CRMs, send alerts, or generate reports automatically. Use Latenode's visual editor and data transformation tools to customize call center automations without complex coding, and scale your workflows efficiently.

About Typeform

Capture leads and feedback with Typeform, then instantly pipe that data into Latenode for automated processing. Update databases, trigger email sequences, or send notifications. Use Latenode's visual builder to create custom workflows triggered by Typeform submissions. Extend with AI, JavaScript, and more.

See how Latenode works

FAQ CloudTalk and Typeform

How can I connect my CloudTalk account to Typeform using Latenode?

To connect your CloudTalk account to Typeform on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select CloudTalk and click on "Connect".
  • Authenticate your CloudTalk and Typeform accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update CloudTalk contacts from Typeform submissions?

Yes, you can! Latenode's visual editor makes it simple to update CloudTalk contacts whenever someone submits a Typeform. This keeps your contact data consistent and saves time on manual updates.

What types of tasks can I perform by integrating CloudTalk with Typeform?

Integrating CloudTalk with Typeform allows you to perform various tasks, including:

  • Create a new CloudTalk contact from a Typeform submission.
  • Send a personalized SMS via CloudTalk upon a new Typeform entry.
  • Trigger a CloudTalk call when a high-priority Typeform is submitted.
  • Update a CloudTalk contact property based on Typeform responses.
  • Add a Typeform respondent to a specific CloudTalk contact group.

HowsecureistheCloudTalkTypeformintegrationonLatenode?

Latenode uses secure authentication methods to protect your data. Your credentials are encrypted, and you control all data shared between CloudTalk and Typeform.

Are there any limitations to the CloudTalk and Typeform integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex Typeform logic might require custom JavaScript code.
  • Large data transfers may be subject to rate limits from CloudTalk or Typeform.
  • Real-time updates depend on the polling interval set within the Latenode workflow.

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