Contacts+ and Userback Integration

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Automatically update Contacts+ with user feedback from Userback, creating a seamless loop for contact enrichment and improved support. Use Latenode's visual editor and affordable execution-based pricing to scale data workflows without added costs or complexity.

Swap Apps

Contacts+

Userback

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Contacts+ and Userback

Create a New Scenario to Connect Contacts+ and Userback

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Contacts+, triggered by another scenario, or executed manually (for testing purposes). In most cases, Contacts+ or Userback will be your first step. To do this, click "Choose an app," find Contacts+ or Userback, and select the appropriate trigger to start the scenario.

Add the Contacts+ Node

Select the Contacts+ node from the app selection panel on the right.

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Contacts+

Configure the Contacts+

Click on the Contacts+ node to configure it. You can modify the Contacts+ URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Userback Node

Next, click the plus (+) icon on the Contacts+ node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback

Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.

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Sign In

Run node once

Configure the Contacts+ and Userback Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Contacts+ and Userback Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Contacts+, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Contacts+ and Userback integration works as expected. Depending on your setup, data should flow between Contacts+ and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Contacts+ and Userback

Contacts+ + Userback + Slack: When a new contact is added in Contacts+, the automation retrieves feedback from Userback. Then, a Slack message is sent to a specified channel, notifying the team about the new contact and linking to the Userback feedback.

Userback + Contacts+ + Gmail: When new feedback is created in Userback, the automation updates the contact details in Contacts+ and then sends a summary of the feedback to a specified email address via Gmail.

Contacts+ and Userback integration alternatives

About Contacts+

Use Contacts+ in Latenode to centralize contact data across platforms. Automate cleaning, deduplication, and enrichment processes. Sync updated contact details to your CRM or marketing tools. Latenode lets you build flexible flows and custom logic to manage contacts more efficiently and without manual data entry.

About Userback

Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.

See how Latenode works

FAQ Contacts+ and Userback

How can I connect my Contacts+ account to Userback using Latenode?

To connect your Contacts+ account to Userback on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Contacts+ and click on "Connect".
  • Authenticate your Contacts+ and Userback accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Userback tickets from new Contacts+ contacts?

Yes, you can! Latenode’s visual editor makes it simple. Trigger tickets based on new contacts, ensuring immediate feedback collection. Save time and improve user engagement!

What types of tasks can I perform by integrating Contacts+ with Userback?

Integrating Contacts+ with Userback allows you to perform various tasks, including:

  • Creating Userback tickets when a new contact is added in Contacts+.
  • Updating contact information in Contacts+ based on Userback feedback.
  • Tagging contacts in Contacts+ based on Userback ticket resolution.
  • Sending automated thank-you notes via Contacts+ after Userback feedback.
  • Analyzing Userback feedback sentiment using AI and updating Contacts+.

How to sync Contacts+ fields with Userback custom fields?

Latenode lets you map any Contacts+ field to Userback — including custom ones! Use our no-code interface or custom JavaScript for advanced data transformation.

Are there any limitations to the Contacts+ and Userback integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript coding.
  • The number of operations depends on your Latenode subscription plan.
  • Real-time data sync is subject to API rate limits of both apps.

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