How to connect ConvertAPI and Userback
Create a New Scenario to Connect ConvertAPI and Userback
In the workspace, click the βCreate New Scenarioβ button.

Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ConvertAPI, triggered by another scenario, or executed manually (for testing purposes). In most cases, ConvertAPI or Userback will be your first step. To do this, click "Choose an app," find ConvertAPI or Userback, and select the appropriate trigger to start the scenario.

Add the ConvertAPI Node
Select the ConvertAPI node from the app selection panel on the right.


ConvertAPI

Configure the ConvertAPI
Click on the ConvertAPI node to configure it. You can modify the ConvertAPI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the ConvertAPI node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.


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Userback

Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the ConvertAPI and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ConvertAPI and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donβt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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ConvertAPI
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring ConvertAPI, Userback, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the ConvertAPI and Userback integration works as expected. Depending on your setup, data should flow between ConvertAPI and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect ConvertAPI and Userback
ConvertAPI + Userback + Slack: When ConvertAPI fails to convert a file, a new feedback item is created in Userback. Subsequently, a message is sent to a designated Slack channel to notify the team about the conversion failure and the Userback feedback.
Userback + ConvertAPI + Gmail: When new feedback is created in Userback including file uploads, the uploaded files are sent to ConvertAPI for format conversion. The converted file is then attached to a new email and sent via Gmail.
ConvertAPI and Userback integration alternatives

About ConvertAPI
Automate file conversions within Latenode. ConvertAPI handles PDFs, images, documents, and more. Instead of manual uploads or custom code, build automated workflows to convert files as they arrive, then parse data or trigger follow-up actions. Scales easily, no coding needed.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ ConvertAPI and Userback
How can I connect my ConvertAPI account to Userback using Latenode?
To connect your ConvertAPI account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select ConvertAPI and click on "Connect".
- Authenticate your ConvertAPI and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets from converted PDFs?
Yes, you can! Latenode's visual editor makes it simple. Trigger ticket creation in Userback whenever ConvertAPI converts a file, streamlining feedback collection and issue tracking.
What types of tasks can I perform by integrating ConvertAPI with Userback?
Integrating ConvertAPI with Userback allows you to perform various tasks, including:
- Automatically create Userback tickets from failed document conversions.
- Send converted files from ConvertAPI to Userback as attachments.
- Update Userback tickets when a document conversion is successful.
- Collect feedback via Userback on newly converted documents.
- Trigger file conversions in ConvertAPI based on Userback feedback.
How do I handle large file conversions efficiently in Latenode?
Latenode's serverless architecture scales automatically. It can handle large ConvertAPI conversions without performance bottlenecks, unlike other platforms.
Are there any limitations to the ConvertAPI and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex file conversion logic may require custom JavaScript code.
- Real-time feedback sync depends on Userback's API rate limits.
- Initial setup requires valid API keys for both services.