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Automatically convert user feedback from Userback into accessible document formats via ConvertAPI. Latenode's visual editor and flexible API nodes simplify the process, while affordable pricing scales easily as your feedback volume grows.
Connect ConvertAPI and Userback in minutes with Latenode.
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Create a New Scenario to Connect ConvertAPI and Userback
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a ConvertAPI, triggered by another scenario, or executed manually (for testing purposes). In most cases, ConvertAPI or Userback will be your first step. To do this, click "Choose an app," find ConvertAPI or Userback, and select the appropriate trigger to start the scenario.
Add the ConvertAPI Node
Select the ConvertAPI node from the app selection panel on the right.
ConvertAPI
Configure the ConvertAPI
Click on the ConvertAPI node to configure it. You can modify the ConvertAPI URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Userback Node
Next, click the plus (+) icon on the ConvertAPI node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
ConvertAPI
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Userback
Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the ConvertAPI and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the ConvertAPI and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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ConvertAPI
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring ConvertAPI, Userback, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the ConvertAPI and Userback integration works as expected. Depending on your setup, data should flow between ConvertAPI and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
ConvertAPI + Userback + Slack: When ConvertAPI fails to convert a file, a new feedback item is created in Userback. Subsequently, a message is sent to a designated Slack channel to notify the team about the conversion failure and the Userback feedback.
Userback + ConvertAPI + Gmail: When new feedback is created in Userback including file uploads, the uploaded files are sent to ConvertAPI for format conversion. The converted file is then attached to a new email and sent via Gmail.
About ConvertAPI
Automate file conversions within Latenode. ConvertAPI handles PDFs, images, documents, and more. Instead of manual uploads or custom code, build automated workflows to convert files as they arrive, then parse data or trigger follow-up actions. Scales easily, no coding needed.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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How can I connect my ConvertAPI account to Userback using Latenode?
To connect your ConvertAPI account to Userback on Latenode, follow these steps:
Can I automatically create Userback tickets from converted PDFs?
Yes, you can! Latenode's visual editor makes it simple. Trigger ticket creation in Userback whenever ConvertAPI converts a file, streamlining feedback collection and issue tracking.
What types of tasks can I perform by integrating ConvertAPI with Userback?
Integrating ConvertAPI with Userback allows you to perform various tasks, including:
How do I handle large file conversions efficiently in Latenode?
Latenode's serverless architecture scales automatically. It can handle large ConvertAPI conversions without performance bottlenecks, unlike other platforms.
Are there any limitations to the ConvertAPI and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: