Delighted and Airparser Integration

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Automatically parse feedback from Delighted surveys using Airparser, then use Latenode's visual editor to act on insights, refine prompts, and scale your customer experience automations affordably.

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Delighted

Airparser

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Delighted and Airparser

Create a New Scenario to Connect Delighted and Airparser

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Airparser will be your first step. To do this, click "Choose an app," find Delighted or Airparser, and select the appropriate trigger to start the scenario.

Add the Delighted Node

Select the Delighted node from the app selection panel on the right.

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Delighted

Configure the Delighted

Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Delighted

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Connect Delighted

Sign In

Run node once

Add the Airparser Node

Next, click the plus (+) icon on the Delighted node, select Airparser from the list of available apps, and choose the action you need from the list of nodes within Airparser.

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Airparser

Authenticate Airparser

Now, click the Airparser node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Airparser settings. Authentication allows you to use Airparser through Latenode.

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Connect Airparser

Sign In

Run node once

Configure the Delighted and Airparser Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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The action ID

Run node once

Set Up the Delighted and Airparser Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Delighted, Airparser, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Airparser integration works as expected. Depending on your setup, data should flow between Delighted and Airparser (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Delighted and Airparser

Delighted + Airparser + Slack: When a new response is received in Delighted, Airparser will parse the response for specific keywords. If negative keywords are found, a message will be sent to a dedicated Slack channel to alert the team.

Delighted + Airparser + Zendesk: When a new response is received in Delighted, Airparser will parse the response for specific keywords. If keywords indicating a support issue are found, a support ticket will be automatically created in Zendesk.

Delighted and Airparser integration alternatives

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.

About Airparser

Airparser in Latenode extracts data from PDFs, emails, and documents. Automate data entry by feeding parsed content directly into your CRM or database. Use Latenode's logic functions to validate or transform data, then trigger actions like sending notifications or updating records. Scale document processing without complex code.

See how Latenode works

FAQ Delighted and Airparser

How can I connect my Delighted account to Airparser using Latenode?

To connect your Delighted account to Airparser on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Delighted and click on "Connect".
  • Authenticate your Delighted and Airparser accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I analyze Delighted survey responses using Airparser's parsing?

Yes, you can! Latenode lets you automate data transfer for real-time analysis. Gain deeper insights by parsing feedback and triggering actions instantly. Scale your insights with Latenode’s robust infrastructure.

What types of tasks can I perform by integrating Delighted with Airparser?

Integrating Delighted with Airparser allows you to perform various tasks, including:

  • Automatically extract customer sentiment from Delighted survey responses.
  • Parse customer feedback and update customer profiles in your CRM.
  • Trigger alerts based on negative feedback identified by Airparser.
  • Aggregate parsed survey data for comprehensive reporting.
  • Archive and categorize Delighted responses within a structured database.

WhatDelighteddataistransferablefromDelightedtoAirparseronLatenode?

You can transfer survey responses, NPS scores, and customer feedback. Latenode's flexible data mapping ensures seamless integration and custom data transformations.

Are there any limitations to the Delighted and Airparser integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript coding.
  • Real-time data processing is subject to Delighted's API rate limits.
  • Airparser's parsing accuracy depends on the quality of survey responses.

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