How to connect Delighted and Airtable
Create a New Scenario to Connect Delighted and Airtable
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Airtable will be your first step. To do this, click "Choose an app," find Delighted or Airtable, and select the appropriate trigger to start the scenario.

Add the Delighted Node
Select the Delighted node from the app selection panel on the right.

Delighted
Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Airtable Node
Next, click the plus (+) icon on the Delighted node, select Airtable from the list of available apps, and choose the action you need from the list of nodes within Airtable.

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Authenticate Airtable
Now, click the Airtable node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Airtable settings. Authentication allows you to use Airtable through Latenode.
Configure the Delighted and Airtable Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Airtable Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Airtable, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Airtable integration works as expected. Depending on your setup, data should flow between Delighted and Airtable (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Airtable
Delighted + Airtable + Slack: When a new negative response is received in Delighted, a record is created in Airtable to track the feedback. A message is then sent to a designated Slack channel to alert the team about the negative feedback.
Airtable + Delighted + Gmail: When a new record is added to Airtable, a customer satisfaction survey is sent via Delighted. The survey results are then compiled in Gmail by searching for emails related to the survey.
Delighted and Airtable integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Airtable
Sync Airtable data with other apps via Latenode for automated updates. Use Airtable as a flexible database and trigger workflows based on record changes. Automate reporting, inventory updates, and more by connecting Airtable to other services like CRMs or accounting software in Latenode. Customize with JavaScript for complex logic.
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See how Latenode works
FAQ Delighted and Airtable
How can I connect my Delighted account to Airtable using Latenode?
To connect your Delighted account to Airtable on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Airtable accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I track survey responses and update Airtable?
Yes! Latenode automates updating Airtable with Delighted responses. Benefit: Real-time insights and improved customer data analysis by tracking sentiment in your CRM automatically.
What types of tasks can I perform by integrating Delighted with Airtable?
Integrating Delighted with Airtable allows you to perform various tasks, including:
- Automatically creating new Airtable records from new Delighted survey responses.
- Updating existing Airtable records with feedback from Delighted surveys.
- Triggering personalized follow-up actions in Airtable based on survey scores.
- Analyzing survey trends by visualizing Delighted data within Airtable.
- Sending automated notifications when negative feedback is received.
How can I use Delighted triggers inside of my Latenode workflows?
Use Delighted triggers to start workflows upon new surveys. Leverage Latenode's no-code, AI, and JavaScript blocks for advanced automation.
Are there any limitations to the Delighted and Airtable integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript coding.
- Rate limits imposed by Delighted and Airtable APIs may affect large workflows.
- Real-time synchronization depends on the polling interval configured.