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How to connect Delighted and AITable
Create a New Scenario to Connect Delighted and AITable
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or AITable will be your first step. To do this, click "Choose an app," find Delighted or AITable, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the AITable Node
Next, click the plus (+) icon on the Delighted node, select AITable from the list of available apps, and choose the action you need from the list of nodes within AITable.
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Authenticate AITable
Now, click the AITable node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your AITable settings. Authentication allows you to use AITable through Latenode.
Configure the Delighted and AITable Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and AITable Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, AITable, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and AITable integration works as expected. Depending on your setup, data should flow between Delighted and AITable (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and AITable
Delighted + Slack: When a new negative response is received in Delighted, a message is sent to a designated Slack channel to alert the team for immediate investigation.
AITable + Delighted + Zendesk: When a new record is created in AITable, a Delighted survey is sent to collect feedback. If a negative feedback is later added to the AITable record, a Zendesk ticket is created to address the issue.
Delighted and AITable integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About AITable
Manage project data in AITable and sync it with Latenode for powerful automation. Update databases, trigger notifications, or generate reports based on AITable changes. Latenode adds logic and integrations, creating workflows that AITable alone can't provide. Scale custom apps with ease, paying only for execution time.
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FAQ Delighted and AITable
How can I connect my Delighted account to AITable using Latenode?
To connect your Delighted account to AITable on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and AITable accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I analyze survey responses in AITable using Delighted?
Yes, automatically! Latenode lets you sync Delighted survey data to AITable. Gain deeper insights by visualizing feedback and triggering actions based on survey scores.
What types of tasks can I perform by integrating Delighted with AITable?
Integrating Delighted with AITable allows you to perform various tasks, including:
- Automatically adding new Delighted survey responses to AITable.
- Calculating Net Promoter Score (NPS) and visualizing trends.
- Triggering alerts for negative feedback using AI analysis in Latenode.
- Creating personalized follow-up tasks based on survey responses.
- Updating customer records in AITable based on survey data.
What Delighted survey data can I access within Latenode workflows?
You can access all survey data: scores, comments, metadata. Use it for analysis, automation, and personalized follow-ups.
Are there any limitations to the Delighted and AITable integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Initial data sync may take time depending on the volume of data.
- Complex AITable structures might require custom data mapping.
- API rate limits of Delighted and AITable may affect high-volume workflows.
