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How to connect Delighted and Amazon SES
Create a New Scenario to Connect Delighted and Amazon SES
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Amazon SES will be your first step. To do this, click "Choose an app," find Delighted or Amazon SES, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Amazon SES Node
Next, click the plus (+) icon on the Delighted node, select Amazon SES from the list of available apps, and choose the action you need from the list of nodes within Amazon SES.
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Authenticate Amazon SES
Now, click the Amazon SES node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Amazon SES settings. Authentication allows you to use Amazon SES through Latenode.
Configure the Delighted and Amazon SES Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Amazon SES Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario
After configuring Delighted, Amazon SES, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Amazon SES integration works as expected. Depending on your setup, data should flow between Delighted and Amazon SES (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Amazon SES
Delighted + Amazon SES + Slack: When a new negative response is received in Delighted, an email is sent via Amazon SES to the support team and a Slack notification is sent to a designated channel to alert them.
Delighted + Amazon SES + Google Sheets: Whenever an email survey is sent via Delighted through Amazon SES, the information about the email and the subsequent feedback score are tracked in a Google Sheet for analysis.
Delighted and Amazon SES integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Amazon SES
Automate email sending with Amazon SES in Latenode. Send transactional emails, notifications, and marketing campaigns within your automated workflows. Use Latenode's visual editor to connect SES to other apps, add conditional logic, and handle bounces – simplifying email management and scaling your communication flows without coding.
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FAQ Delighted and Amazon SES
How can I connect my Delighted account to Amazon SES using Latenode?
To connect your Delighted account to Amazon SES on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Amazon SES accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send thank-you emails after surveys?
Yes, with Latenode! Trigger Amazon SES emails upon positive Delighted survey responses. Use our visual editor and benefit from advanced logic for personalized follow-ups.
What types of tasks can I perform by integrating Delighted with Amazon SES?
Integrating Delighted with Amazon SES allows you to perform various tasks, including:
- Send personalized thank-you emails based on survey feedback.
- Alert support teams to negative feedback via email.
- Automate follow-up sequences based on survey scores.
- Create email lists based on survey response segments.
- Track email deliverability rates for survey-related emails.
How easily can I customize the automated emails triggered by Delighted?
Easily! Latenode supports JavaScript and AI steps, allowing for highly personalized and dynamic email content.
Are there any limitations to the Delighted and Amazon SES integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex workflows may require some JavaScript knowledge.
- Amazon SES sending limits still apply.
- Delighted's API rate limits can affect high-volume workflows.
