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How to connect Delighted and Avaza
Create a New Scenario to Connect Delighted and Avaza
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Avaza will be your first step. To do this, click "Choose an app," find Delighted or Avaza, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Avaza Node
Next, click the plus (+) icon on the Delighted node, select Avaza from the list of available apps, and choose the action you need from the list of nodes within Avaza.
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Authenticate Avaza
Now, click the Avaza node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Avaza settings. Authentication allows you to use Avaza through Latenode.
Configure the Delighted and Avaza Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Avaza Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Avaza, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Avaza integration works as expected. Depending on your setup, data should flow between Delighted and Avaza (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Avaza
Delighted + Avaza + Slack: When a customer submits a low rating response in Delighted, create a task in Avaza to address the feedback, and notify the relevant project manager in Slack to follow up.
Avaza + Delighted + Help Scout: When a project is completed in Avaza, automatically send a customer satisfaction survey via Delighted to gather feedback. Then, create a Help Scout ticket to track the survey response and any follow-up actions needed.
Delighted and Avaza integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Avaza
Automate project management with Avaza in Latenode. Create flows that sync tasks, track time, and manage expenses automatically. Use Latenode's visual editor to tailor Avaza workflows and connect them to other apps. Streamline reporting and billing cycles with no-code logic and custom scripts for efficient project oversight.
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See how Latenode works
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FAQ Delighted and Avaza
How can I connect my Delighted account to Avaza using Latenode?
To connect your Delighted account to Avaza on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Avaza accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger tasks in Avaza from Delighted survey responses?
Yes, you can! Latenode's visual editor simplifies this, letting you automatically create projects or tasks in Avaza based on specific feedback received in Delighted. Improves team responsiveness!
What types of tasks can I perform by integrating Delighted with Avaza?
Integrating Delighted with Avaza allows you to perform various tasks, including:
- Automatically creating Avaza tasks for negative Delighted survey responses.
- Updating Avaza project status based on customer satisfaction scores.
- Sending personalized follow-up messages in Avaza after positive feedback.
- Generating reports in Avaza summarizing Delighted feedback trends.
- Creating new Avaza contacts from Delighted survey respondent information.
Can I use custom logic to filter Delighted survey responses?
Yes! Latenode allows you to apply JavaScript code and AI to filter responses before triggering Avaza actions, for precision.
Are there any limitations to the Delighted and Avaza integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex custom fields in Avaza may require advanced configuration.
- Rate limits imposed by Delighted and Avaza APIs can affect high-volume workflows.
- Real-time synchronization depends on the API availability of both platforms.
