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How to connect Delighted and Awork
Create a New Scenario to Connect Delighted and Awork
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Awork will be your first step. To do this, click "Choose an app," find Delighted or Awork, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Awork Node
Next, click the plus (+) icon on the Delighted node, select Awork from the list of available apps, and choose the action you need from the list of nodes within Awork.
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Authenticate Awork
Now, click the Awork node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Awork settings. Authentication allows you to use Awork through Latenode.
Configure the Delighted and Awork Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Awork Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Awork, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Awork integration works as expected. Depending on your setup, data should flow between Delighted and Awork (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Awork
Delighted + Awork + Slack: When a new negative response is received in Delighted, a task is created in Awork to address the feedback. A message is then sent in Slack to the project manager to notify them of the new task.
Awork + Delighted + Google Sheets: When a project is completed in Awork, a customer satisfaction survey is sent via Delighted to the customer. The survey results are then saved to a Google Sheet for analysis.
Delighted and Awork integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Awork
Manage Awork tasks in Latenode to automate project updates and reporting. Trigger flows on new tasks, sync deadlines across tools, or create custom reports. Use Latenode's logic functions and webhooks to connect Awork to any system, crafting automated workflows without complex coding, and scale project management tasks efficiently.
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See how Latenode works
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FAQ Delighted and Awork
How can I connect my Delighted account to Awork using Latenode?
To connect your Delighted account to Awork on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Awork accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create tasks from new Delighted survey responses?
Yes, you can! Latenode's visual editor makes it easy to trigger Awork tasks based on Delighted survey feedback. Prioritize customer issues faster with real-time task creation.
What types of tasks can I perform by integrating Delighted with Awork?
Integrating Delighted with Awork allows you to perform various tasks, including:
- Create Awork tasks for negative Delighted survey responses.
- Update Awork task status when a Delighted survey is completed.
- Send Delighted survey invites based on Awork project milestones.
- Add Delighted survey scores as custom fields in Awork projects.
- Trigger personalized follow-up emails in Delighted from Awork.
What Delighted survey events trigger workflows within Latenode?
Latenode supports triggers on new survey responses and changes in respondent properties. Use it to automate based on real-time feedback.
Are there any limitations to the Delighted and Awork integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex conditional logic may require JavaScript for advanced use cases.
- Historical Delighted data requires manual import for initial Awork population.
- Rate limits of the Delighted and Awork APIs may affect high-volume workflows.
