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How to connect Delighted and Coda
Create a New Scenario to Connect Delighted and Coda
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Delighted, triggered by another scenario, or executed manually (for testing purposes). In most cases, Delighted or Coda will be your first step. To do this, click "Choose an app," find Delighted or Coda, and select the appropriate trigger to start the scenario.
Add the Delighted Node
Select the Delighted node from the app selection panel on the right.
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Configure the Delighted
Click on the Delighted node to configure it. You can modify the Delighted URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Coda Node
Next, click the plus (+) icon on the Delighted node, select Coda from the list of available apps, and choose the action you need from the list of nodes within Coda.
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Authenticate Coda
Now, click the Coda node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Coda settings. Authentication allows you to use Coda through Latenode.
Configure the Delighted and Coda Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Delighted and Coda Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Delighted, Coda, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Delighted and Coda integration works as expected. Depending on your setup, data should flow between Delighted and Coda (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Delighted and Coda
Delighted + Slack: When a new negative response is received in Delighted, a notification is sent to a designated Slack channel, ensuring immediate follow-up with the dissatisfied customer.
Coda + Delighted + Jira: Customer feedback is logged in a Coda table. This entry triggers a Delighted survey to be sent to the customer. Based on their response, a corresponding Jira task is created for product improvement.
Delighted and Coda integration alternatives
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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About Coda
Use Coda within Latenode to automate document generation or data aggregation workflows. Update Coda docs with real-time data from other apps, or trigger actions based on Coda table changes. Latenode provides visual flow design and custom logic to build flexible, scalable Coda integrations without complex scripting.
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See how Latenode works
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FAQ Delighted and Coda
How can I connect my Delighted account to Coda using Latenode?
To connect your Delighted account to Coda on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Delighted and click on "Connect".
- Authenticate your Delighted and Coda accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Coda updates based on Delighted survey scores?
Yes, you can! Latenode enables real-time updates, triggering Coda actions based on Delighted survey responses. Automate reporting and team notifications with custom logic.
What types of tasks can I perform by integrating Delighted with Coda?
Integrating Delighted with Coda allows you to perform various tasks, including:
- Automatically update Coda tables with Delighted survey responses.
- Create new Coda rows for negative Delighted feedback for follow-up.
- Calculate NPS scores from Delighted and visualize them in Coda.
- Trigger personalized thank-you notes in Coda based on survey scores.
- Generate reports on customer satisfaction trends directly in Coda.
How do I handle PII safely from Delighted responses in Latenode?
Latenode's data masking and encryption features let you handle PII securely, complying with privacy regulations while automating workflows.
Are there any limitations to the Delighted and Coda integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Coda formulas might require custom JavaScript nodes in Latenode.
- Delighted's API rate limits can affect high-volume data syncing.
- Real-time updates depend on stable internet connections for both apps.
