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How to connect Encharge and Delighted
Create a New Scenario to Connect Encharge and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Encharge, triggered by another scenario, or executed manually (for testing purposes). In most cases, Encharge or Delighted will be your first step. To do this, click "Choose an app," find Encharge or Delighted, and select the appropriate trigger to start the scenario.
Add the Encharge Node
Select the Encharge node from the app selection panel on the right.
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Configure the Encharge
Click on the Encharge node to configure it. You can modify the Encharge URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Encharge node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Encharge and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Encharge and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Delighted
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Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Encharge, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Encharge and Delighted integration works as expected. Depending on your setup, data should flow between Encharge and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Encharge and Delighted
Delighted + Slack + Encharge: When a new negative response is received in Delighted, a notification is sent to Slack. Based on the response, a tag is added to the person's profile in Encharge for follow-up.
Delighted + Encharge + Stripe: When a customer provides a positive response in Delighted, their profile is updated in Encharge. A discount can then be applied in Stripe by updating the customer's record.
Encharge and Delighted integration alternatives
About Encharge
Use Encharge in Latenode to automate personalized marketing. Build workflows that segment leads, trigger email sequences, and update customer profiles based on real-time behavior. Connect Encharge to any data source and use Latenode’s no-code tools or JavaScript to orchestrate sophisticated, event-driven campaigns without complex coding.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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FAQ Encharge and Delighted
How can I connect my Encharge account to Delighted using Latenode?
To connect your Encharge account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Encharge and click on "Connect".
- Authenticate your Encharge and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Encharge automations based on Delighted survey responses?
Yes, you can! Latenode allows you to trigger Encharge flows directly from Delighted surveys. This keeps messaging relevant, powered by sentiment analysis and custom logic.
What types of tasks can I perform by integrating Encharge with Delighted?
Integrating Encharge with Delighted allows you to perform various tasks, including:
- Update Encharge user properties based on Delighted survey responses.
- Add users to specific Encharge segments based on survey feedback.
- Trigger personalized email sequences in Encharge for detractors.
- Send internal notifications for high satisfaction scores.
- Create support tickets when negative feedback is received.
Can I use JavaScript to customize the data flow from Encharge?
Yes! Latenode’s code block lets you transform Encharge data with custom JavaScript before sending it to Delighted, unlocking advanced logic.
Are there any limitations to the Encharge and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Historical Delighted data might not be automatically synced initially.
- Rate limits of Encharge and Delighted still apply to Latenode.
