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Enrich survey responses in Delighted with clear data from Enrich Layer to drive better insights. Latenode's visual editor makes this easier and more customizable than ever, and you only pay for the execution time. Scale feedback analysis with custom logic and no-code.
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Enrich Layer
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Create a New Scenario to Connect Enrich Layer and Delighted
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Enrich Layer, triggered by another scenario, or executed manually (for testing purposes). In most cases, Enrich Layer or Delighted will be your first step. To do this, click "Choose an app," find Enrich Layer or Delighted, and select the appropriate trigger to start the scenario.
Add the Enrich Layer Node
Select the Enrich Layer node from the app selection panel on the right.
Enrich Layer
Configure the Enrich Layer
Click on the Enrich Layer node to configure it. You can modify the Enrich Layer URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Enrich Layer node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
Enrich Layer
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Enrich Layer and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Enrich Layer and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Enrich Layer
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Enrich Layer, Delighted, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the Enrich Layer and Delighted integration works as expected. Depending on your setup, data should flow between Enrich Layer and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Delighted + Enrich Layer + Slack: When a new response is received in Delighted, Enrich Layer is used to enrich the contact's information. Then a message is sent to a Slack channel with the survey response and enriched contact details.
Delighted + Enrich Layer + Salesforce: When a new response is received in Delighted, if the feedback is negative, the respondent's contact details are enriched using Enrich Layer and the corresponding lead in Salesforce is updated with this enriched information.
About Enrich Layer
Enrich Layer inside Latenode automates data validation and enhancement. Fix errors and add missing info to leads or contacts. Clean up data from any source before it reaches your CRM or database. Latenode handles complex logic and scales the process without per-step costs, keeping data accurate and workflows efficient.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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How can I connect my Enrich Layer account to Delighted using Latenode?
To connect your Enrich Layer account to Delighted on Latenode, follow these steps:
Can I automatically trigger surveys based on enriched user data?
Yes, you can! With Latenode, use enriched Enrich Layer data to trigger targeted Delighted surveys, ensuring relevant feedback. Automate and refine your customer experience effortlessly.
What types of tasks can I perform by integrating Enrich Layer with Delighted?
Integrating Enrich Layer with Delighted allows you to perform various tasks, including:
Can I use custom logic with Enrich Layer data before sending to Delighted?
Yes! Latenode allows you to apply custom JavaScript code to transform Enrich Layer data before using it in Delighted workflows. Tailor the integration to your needs.
Are there any limitations to the Enrich Layer and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: