Enrich Layer and Delighted Integration

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Enrich survey responses in Delighted with clear data from Enrich Layer to drive better insights. Latenode's visual editor makes this easier and more customizable than ever, and you only pay for the execution time. Scale feedback analysis with custom logic and no-code.

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Enrich Layer

Delighted

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Enrich Layer and Delighted

Create a New Scenario to Connect Enrich Layer and Delighted

In the workspace, click the β€œCreate New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Enrich Layer, triggered by another scenario, or executed manually (for testing purposes). In most cases, Enrich Layer or Delighted will be your first step. To do this, click "Choose an app," find Enrich Layer or Delighted, and select the appropriate trigger to start the scenario.

Add the Enrich Layer Node

Select the Enrich Layer node from the app selection panel on the right.

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Enrich Layer

Configure the Enrich Layer

Click on the Enrich Layer node to configure it. You can modify the Enrich Layer URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Delighted Node

Next, click the plus (+) icon on the Enrich Layer node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

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Authenticate Delighted

Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.

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Configure the Enrich Layer and Delighted Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Enrich Layer and Delighted Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Enrich Layer, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking β€œRun once” and triggering an event to check if the Enrich Layer and Delighted integration works as expected. Depending on your setup, data should flow between Enrich Layer and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Enrich Layer and Delighted

Delighted + Enrich Layer + Slack: When a new response is received in Delighted, Enrich Layer is used to enrich the contact's information. Then a message is sent to a Slack channel with the survey response and enriched contact details.

Delighted + Enrich Layer + Salesforce: When a new response is received in Delighted, if the feedback is negative, the respondent's contact details are enriched using Enrich Layer and the corresponding lead in Salesforce is updated with this enriched information.

Enrich Layer and Delighted integration alternatives

About Enrich Layer

Enrich Layer inside Latenode automates data validation and enhancement. Fix errors and add missing info to leads or contacts. Clean up data from any source before it reaches your CRM or database. Latenode handles complex logic and scales the process without per-step costs, keeping data accurate and workflows efficient.

About Delighted

Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β€” all without per-step costs.

Enrich Layer + Delighted integration

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FAQ Enrich Layer and Delighted

How can I connect my Enrich Layer account to Delighted using Latenode?

To connect your Enrich Layer account to Delighted on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Enrich Layer and click on "Connect".
  • Authenticate your Enrich Layer and Delighted accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically trigger surveys based on enriched user data?

Yes, you can! With Latenode, use enriched Enrich Layer data to trigger targeted Delighted surveys, ensuring relevant feedback. Automate and refine your customer experience effortlessly.

What types of tasks can I perform by integrating Enrich Layer with Delighted?

Integrating Enrich Layer with Delighted allows you to perform various tasks, including:

  • Personalize survey questions using enriched customer data from Enrich Layer.
  • Trigger Delighted surveys based on specific Enrich Layer data segments.
  • Update Enrich Layer profiles with customer satisfaction scores from Delighted.
  • Analyze survey responses alongside user data within Latenode.
  • Send automated thank-you notes through Delighted based on positive feedback.

Can I use custom logic with Enrich Layer data before sending to Delighted?

Yes! Latenode allows you to apply custom JavaScript code to transform Enrich Layer data before using it in Delighted workflows. Tailor the integration to your needs.

Are there any limitations to the Enrich Layer and Delighted integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require advanced JavaScript knowledge.
  • Rate limits of Enrich Layer and Delighted APIs apply.
  • Historical data migration between the two services needs separate handling.

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