Facebook Messenger and Bigin by Zoho CRM Integration

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Automatically create new Bigin by Zoho CRM contacts from Facebook Messenger leads, saving your team time. Latenode’s visual editor and affordable pricing let you scale automations affordably using JavaScript for customization.

Swap Apps

Facebook Messenger

Bigin by Zoho CRM

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Facebook Messenger and Bigin by Zoho CRM

Create a New Scenario to Connect Facebook Messenger and Bigin by Zoho CRM

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook Messenger, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook Messenger or Bigin by Zoho CRM will be your first step. To do this, click "Choose an app," find Facebook Messenger or Bigin by Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Facebook Messenger Node

Select the Facebook Messenger node from the app selection panel on the right.

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Facebook Messenger

Configure the Facebook Messenger

Click on the Facebook Messenger node to configure it. You can modify the Facebook Messenger URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Facebook Messenger

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Connect Facebook Messenger

Sign In

Run node once

Add the Bigin by Zoho CRM Node

Next, click the plus (+) icon on the Facebook Messenger node, select Bigin by Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Bigin by Zoho CRM.

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Facebook Messenger

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Bigin by Zoho CRM

Authenticate Bigin by Zoho CRM

Now, click the Bigin by Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bigin by Zoho CRM settings. Authentication allows you to use Bigin by Zoho CRM through Latenode.

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Facebook Messenger

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Bigin by Zoho CRM

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Sign In

Run node once

Configure the Facebook Messenger and Bigin by Zoho CRM Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Facebook Messenger

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Bigin by Zoho CRM

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Connect Bigin by Zoho CRM

Bigin by Zoho CRM Oauth 2.0

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Select an action *

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The action ID

Run node once

Set Up the Facebook Messenger and Bigin by Zoho CRM Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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AI Anthropic Claude 3

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Bigin by Zoho CRM

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Save and Activate the Scenario

After configuring Facebook Messenger, Bigin by Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Facebook Messenger and Bigin by Zoho CRM integration works as expected. Depending on your setup, data should flow between Facebook Messenger and Bigin by Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Facebook Messenger and Bigin by Zoho CRM

Facebook Messenger + Bigin by Zoho CRM + Google Sheets: When a new message is received in Facebook Messenger, create a contact in Bigin by Zoho CRM and add a row to a Google Sheet with the contact information and message content for tracking.

Bigin by Zoho CRM + Facebook Messenger + Zoho Campaigns: When a new contact is created in Bigin, send a welcome message via Messenger and add the contact to a specified list in Zoho Campaigns.

Facebook Messenger and Bigin by Zoho CRM integration alternatives

About Facebook Messenger

Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.

About Bigin by Zoho CRM

Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.

See how Latenode works

FAQ Facebook Messenger and Bigin by Zoho CRM

How can I connect my Facebook Messenger account to Bigin by Zoho CRM using Latenode?

To connect your Facebook Messenger account to Bigin by Zoho CRM on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Facebook Messenger and click on "Connect".
  • Authenticate your Facebook Messenger and Bigin by Zoho CRM accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Bigin contacts from new Messenger leads?

Yes, you can! Latenode automates contact creation, saving time. Plus, use JavaScript to transform data for a perfect Bigin contact every time.

What types of tasks can I perform by integrating Facebook Messenger with Bigin by Zoho CRM?

Integrating Facebook Messenger with Bigin by Zoho CRM allows you to perform various tasks, including:

  • Create new Bigin contacts from Facebook Messenger leads automatically.
  • Update Bigin deals based on customer interactions in Messenger.
  • Send automated Messenger replies triggered by Bigin deal stage changes.
  • Log Messenger conversations as notes within Bigin contact records.
  • Trigger follow-up tasks in Bigin when specific keywords appear in Messenger.

How do I handle attachments from Facebook Messenger in Latenode workflows?

Latenode can process attachments. Use file parsing nodes and JavaScript to extract data and pass it to Bigin.

Are there any limitations to the Facebook Messenger and Bigin by Zoho CRM integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations may require JavaScript knowledge.
  • Bulk data operations are subject to API rate limits from both platforms.
  • Advanced customization options are limited by the APIs of each service.

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