How to connect Facebook Pages and Delighted
Create a New Scenario to Connect Facebook Pages and Delighted
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Facebook Pages, triggered by another scenario, or executed manually (for testing purposes). In most cases, Facebook Pages or Delighted will be your first step. To do this, click "Choose an app," find Facebook Pages or Delighted, and select the appropriate trigger to start the scenario.

Add the Facebook Pages Node
Select the Facebook Pages node from the app selection panel on the right.

Facebook Pages
Configure the Facebook Pages
Click on the Facebook Pages node to configure it. You can modify the Facebook Pages URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Facebook Pages node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.

Facebook Pages
⚙
Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Facebook Pages and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Facebook Pages and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙
Delighted
Trigger on Webhook
⚙
Facebook Pages
⚙
⚙
Iterator
⚙
Webhook response
Save and Activate the Scenario
After configuring Facebook Pages, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Facebook Pages and Delighted integration works as expected. Depending on your setup, data should flow between Facebook Pages and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Facebook Pages and Delighted
Delighted + Facebook Pages + Slack: When a new negative response is received in Delighted, the automation checks for associated Facebook posts. If a post is found, a Slack message is sent to a designated channel with the survey response and the link to the Facebook post, enabling quick review and response.
Delighted + Facebook Pages + Zendesk: When a new negative response is received in Delighted, the automation searches for associated Facebook posts. If a relevant post is found, a new Zendesk ticket is created to address the customer's concerns.
Facebook Pages and Delighted integration alternatives
About Facebook Pages
Automate Facebook Page management within Latenode workflows. Automatically post content, track engagement, and respond to comments using no-code tools. Integrate with other apps to build social media automation pipelines. Unlike standalone tools, Latenode lets you customize flows with JavaScript and scale easily, paying only for execution time.
Related categories
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
See how Latenode works
FAQ Facebook Pages and Delighted
How can I connect my Facebook Pages account to Delighted using Latenode?
To connect your Facebook Pages account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Facebook Pages and click on "Connect".
- Authenticate your Facebook Pages and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys based on Facebook Page posts?
Yes, you can! Latenode allows triggering Delighted surveys when new posts are published on your Facebook Page, ensuring prompt feedback. Automate follow-ups with conditional logic for higher response rates.
What types of tasks can I perform by integrating Facebook Pages with Delighted?
Integrating Facebook Pages with Delighted allows you to perform various tasks, including:
- Send Delighted surveys after a user interacts with a Facebook post.
- Create support tickets in Delighted based on negative Facebook comments.
- Update user profiles in Delighted with Facebook Page interaction data.
- Track customer satisfaction trends based on Facebook Page feedback.
- Automatically thank survey responders with Facebook Page messages.
How can I filter Facebook Page data before sending to Delighted?
Latenode's data transformation tools let you filter and format Facebook Page data precisely before sending it to Delighted, ensuring data quality.
Are there any limitations to the Facebook Pages and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Facebook Pages and Delighted APIs may affect workflow speed.
- Historical Facebook Page data prior to integration cannot be retroactively processed.
- Custom field mappings in Delighted may require JavaScript for advanced transformations.