How to connect Fillout and Userback
Create a New Scenario to Connect Fillout and Userback
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Fillout, triggered by another scenario, or executed manually (for testing purposes). In most cases, Fillout or Userback will be your first step. To do this, click "Choose an app," find Fillout or Userback, and select the appropriate trigger to start the scenario.

Add the Fillout Node
Select the Fillout node from the app selection panel on the right.

Fillout
Add the Userback Node
Next, click the plus (+) icon on the Fillout node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Fillout and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Fillout and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Userback
Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Fillout, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Fillout and Userback integration works as expected. Depending on your setup, data should flow between Fillout and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Fillout and Userback
Fillout + Userback + Slack: When a new submission is received via Fillout, it triggers the creation of new feedback in Userback, subsequently notifying a designated Slack channel for immediate attention.
Userback + Fillout + Google Sheets: Upon creation of new feedback in Userback, information about it, along with the data from a linked Fillout form submission, is added as a new row to a Google Sheet for analysis.
Fillout and Userback integration alternatives
About Fillout
Use Fillout forms in Latenode to collect data and instantly trigger workflows. Instead of manual exports, automate follow-ups, database updates, or personalized emails based on form responses. Latenode lets you parse, transform, and route Fillout data to any app with full control and no per-step pricing.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
FAQ Fillout and Userback
How can I connect my Fillout account to Userback using Latenode?
To connect your Fillout account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Fillout and click on "Connect".
- Authenticate your Fillout and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets from new Fillout submissions?
Yes, you can! Latenode's visual editor makes it simple to link Fillout form submissions to Userback, instantly creating new feedback tickets based on user input. Save time and streamline your feedback process.
What types of tasks can I perform by integrating Fillout with Userback?
Integrating Fillout with Userback allows you to perform various tasks, including:
- Create new Userback tickets from high-priority Fillout form responses.
- Send custom thank-you emails after feedback is submitted via Userback.
- Update Userback tickets when a Fillout form status changes.
- Trigger Fillout forms based on Userback feedback categories.
- Analyze Fillout data and automatically adjust Userback project settings.
Can I filter Fillout submissions before creating Userback tickets?
Yes, with Latenode you can apply conditional logic to filter Fillout submissions based on specific criteria before triggering Userback ticket creation.
Are there any limitations to the Fillout and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits of Fillout and Userback APIs apply to the integration.
- Custom Userback fields may need manual mapping in Latenode.