Trigger
Freshdesk and JustCall integration
Automate Freshdesk + JustCall workflows
Connect Freshdesk and Justcall to automate customer support workflows. Sync tickets with call logs, route conversations intelligently, and manage communications seamlessly across both platforms.
Free plan availableNo credit cardDeploy in 5 min
Capabilities
Triggers & Actions
Every event and operation available when connecting Freshdesk and JustCall — from both apps.
Trigger
New Ticket
Trigger
New Ticket Note
Trigger
Update Contact
Trigger
Update Ticket
Trigger
Missed Call
Setup
Connect both apps in 3 steps
No developer needed. From credentials to live workflow in under 10 minutes.
01
Connect Freshdesk
Authenticate Freshdesk in Latenode's Credentials panel. You'll need access to your Freshdesk account and permissions to create connections.
02
Connect JustCall
Add JustCall credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.
03
Build and go live
Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.
Build your Freshdesk + JustCall automation
Choose a trigger and an action to build your workflow.
When this happens in Freshdesk...
...do this in JustCall
Or
Describe your automation — press Build to open it in the editor.
Yes! Latenode provides a native integration between Freshdesk and JustCall. You can connect them in minutes using our visual workflow builder — no coding required.
Use cases
Explore each app
Start from either hub, then mix triggers and actions with the rest of your stack.
About Freshdesk
Freshdesk is a cloud-based customer support software that enables businesses to manage customer inquiries across multiple channels, including email, phone, chat, and social media. It offers features such as ticketing, automation, knowledge base management, and performance analytics to streamline support operations. With intuitive integrations and customizable workflows, Freshdesk helps teams collaborate efficiently, enhance customer engagement, and improve response times, ensuring a seamless support experience for users.
Learn moreAbout JustCall
JustCall is a cloud-based phone system designed for businesses, providing integrated calling, SMS, and CRM capabilities. With features like local and toll-free numbers, call forwarding, automated call logging, and team collaboration tools, JustCall streamlines communication and enhances customer engagement. It easily integrates with various CRM and helpdesk platforms, enabling teams to manage calls and messages efficiently from a single interface.
Learn moreStart automating Freshdesk + JustCall today
Join 14,000+ teams who use Latenode to build powerful, reliable automations — without writing a line of code.
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