Trigger
Freshdesk and ManyChat integration
Automate Freshdesk + ManyChat workflows
Connect Freshdesk and Manychat to automate customer support workflows. Route support tickets to chat conversations, sync customer data, and deliver instant responses through messaging—all without manual work.
Free plan availableNo credit cardDeploy in 5 min
Capabilities
Triggers & Actions
Every event and operation available when connecting Freshdesk and ManyChat — from both apps.
Trigger
New Ticket
Trigger
New Ticket Note
Trigger
Update Contact
Trigger
Update Ticket
Trigger
New or Updated Custom Field
Setup
Connect both apps in 3 steps
No developer needed. From credentials to live workflow in under 10 minutes.
01
Connect Freshdesk
Authenticate Freshdesk in Latenode's Credentials panel. You'll need access to your Freshdesk account and permissions to create connections.
02
Connect ManyChat
Add ManyChat credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.
03
Build and go live
Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.
Build your Freshdesk + ManyChat automation
Choose a trigger and an action to build your workflow.
When this happens in Freshdesk...
...do this in ManyChat
Or
Describe your automation — press Build to open it in the editor.
Yes! Latenode provides a native integration between Freshdesk and ManyChat. You can connect them in minutes using our visual workflow builder — no coding required.
Use cases
Explore each app
Start from either hub, then mix triggers and actions with the rest of your stack.
About Freshdesk
Freshdesk is a cloud-based customer support software that enables businesses to manage customer inquiries across multiple channels, including email, phone, chat, and social media. It offers features such as ticketing, automation, knowledge base management, and performance analytics to streamline support operations. With intuitive integrations and customizable workflows, Freshdesk helps teams collaborate efficiently, enhance customer engagement, and improve response times, ensuring a seamless support experience for users.
Learn moreAbout ManyChat
ManyChat is a powerful chatbot platform that enables businesses to automate their communication on messaging apps, primarily Facebook Messenger and Instagram. It allows users to create engaging chatbots without coding, facilitating instant communication and enhanced customer service. With features such as templates for marketing campaigns, user segmentation, and analytics, ManyChat helps businesses drive sales, capture leads, and build lasting relationships with their audience.
Learn moreStart automating Freshdesk + ManyChat today
Join 14,000+ teams who use Latenode to build powerful, reliable automations — without writing a line of code.
Get started freeFree plan · No credit card · 5-minute setup