Trigger
Freshdesk and PagerDuty integration
Automate Freshdesk + PagerDuty workflows
Connect Freshdesk and PagerDuty to automate incident response workflows. Route urgent support tickets directly to on-call teams, trigger alerts instantly, and streamline critical issue escalation across your entire organization.
Free plan availableNo credit cardDeploy in 5 min
Capabilities
Triggers & Actions
Every event and operation available when connecting Freshdesk and PagerDuty — from both apps.
Trigger
New Ticket
Trigger
New Ticket Note
Trigger
Update Contact
Trigger
Update Ticket
Trigger
New or Updated Incident (Instant)
Setup
Connect both apps in 3 steps
No developer needed. From credentials to live workflow in under 10 minutes.
01
Connect Freshdesk
Authenticate Freshdesk in Latenode's Credentials panel. You'll need access to your Freshdesk account and permissions to create connections.
02
Connect PagerDuty
Add PagerDuty credentials (OAuth or API key, depending on the app). Latenode stores credentials securely and never saves your passwords.
03
Build and go live
Pick a trigger and an action, test with real data, then toggle your workflow to Live — done.
Build your Freshdesk + PagerDuty automation
Choose a trigger and an action to build your workflow.
When this happens in Freshdesk...
...do this in PagerDuty
Or
Describe your automation — press Build to open it in the editor.
Yes! Latenode provides a native integration between Freshdesk and PagerDuty. You can connect them in minutes using our visual workflow builder — no coding required.
Use cases
Explore each app
Start from either hub, then mix triggers and actions with the rest of your stack.
About Freshdesk
Freshdesk is a cloud-based customer support software that enables businesses to manage customer inquiries across multiple channels, including email, phone, chat, and social media. It offers features such as ticketing, automation, knowledge base management, and performance analytics to streamline support operations. With intuitive integrations and customizable workflows, Freshdesk helps teams collaborate efficiently, enhance customer engagement, and improve response times, ensuring a seamless support experience for users.
Learn moreAbout PagerDuty
PagerDuty is a digital operations management platform that helps businesses improve their incident response and operational efficiency. By providing real-time alerts and intelligent routing for incidents, it enables teams to quickly address issues and minimize downtime. With features like on-call scheduling, automation, and analytics, PagerDuty empowers organizations to enhance their service reliability and maintain optimal performance across their infrastructure.
Learn moreStart automating Freshdesk + PagerDuty today
Join 14,000+ teams who use Latenode to build powerful, reliable automations — without writing a line of code.
Get started freeFree plan · No credit card · 5-minute setup