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Automatically generate Qwilr proposals from Freshdesk tickets, keeping sales aligned with support. Latenode's visual editor and affordable pricing makes complex workflows easy to build and scale, without extra costs for each step.
Connect Freshdesk and Qwilr in minutes with Latenode.
Create Freshdesk to Qwilr workflow
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Freshdesk
Qwilr
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Create a New Scenario to Connect Freshdesk and Qwilr
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Freshdesk, triggered by another scenario, or executed manually (for testing purposes). In most cases, Freshdesk or Qwilr will be your first step. To do this, click "Choose an app," find Freshdesk or Qwilr, and select the appropriate trigger to start the scenario.
Add the Freshdesk Node
Select the Freshdesk node from the app selection panel on the right.
Freshdesk
Configure the Freshdesk
Click on the Freshdesk node to configure it. You can modify the Freshdesk URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Qwilr Node
Next, click the plus (+) icon on the Freshdesk node, select Qwilr from the list of available apps, and choose the action you need from the list of nodes within Qwilr.
Freshdesk
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Qwilr
Authenticate Qwilr
Now, click the Qwilr node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Qwilr settings. Authentication allows you to use Qwilr through Latenode.
Configure the Freshdesk and Qwilr Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Freshdesk and Qwilr Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Qwilr
Trigger on Webhook
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Freshdesk
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Freshdesk, Qwilr, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Freshdesk and Qwilr integration works as expected. Depending on your setup, data should flow between Freshdesk and Qwilr (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Freshdesk + Qwilr + Slack: When a new ticket is created in Freshdesk indicating a customer needs a quote, automatically create a Qwilr proposal using a predefined template and notify the sales team in a designated Slack channel.
Qwilr + Freshdesk + Stripe: When a Qwilr proposal is accepted, create a new contact in Freshdesk and then create a subscription for that contact in Stripe.
About Freshdesk
Sync Freshdesk tickets with other apps in Latenode to automate support workflows. Update databases, trigger alerts, or generate reports based on ticket status, all without code. Connect Freshdesk to your CRM or marketing tools to close the loop on customer issues. Less manual work, more automation.
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About Qwilr
Automate Qwilr quote creation inside Latenode workflows. Automatically generate Qwilr proposals when triggered by new CRM leads or form submissions. Send data to Qwilr, then use Latenode to track views, trigger follow-ups, and update your database—no manual data entry needed. Scale personalized sales flows with ease.
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How can I connect my Freshdesk account to Qwilr using Latenode?
To connect your Freshdesk account to Qwilr on Latenode, follow these steps:
Can I automatically create Qwilr proposals from new Freshdesk tickets?
Yes, you can! Latenode enables automated proposal creation. Trigger Qwilr proposals when new Freshdesk tickets arrive, saving time and ensuring prompt responses with customized offers.
What types of tasks can I perform by integrating Freshdesk with Qwilr?
Integrating Freshdesk with Qwilr allows you to perform various tasks, including:
How secure is my Freshdesk data when using Latenode for integrations?
Latenode uses secure authentication and encryption to protect your data. Your Freshdesk and Qwilr credentials are never stored directly.
Are there any limitations to the Freshdesk and Qwilr integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: