PRICING
PRODUCT
SOLUTIONS
by use cases
AI Lead ManagementInvoicingSocial MediaProject ManagementData Managementby Industry
learn more
BlogTemplatesVideosYoutubeRESOURCES
COMMUNITIES AND SOCIAL MEDIA
PARTNERS
Access to paid version right from Latenode account
Same price
Sync Freshdesk tickets with other apps in Latenode to automate support workflows. Update databases, trigger alerts, or generate reports based on ticket status, all without code. Connect Freshdesk to your CRM or marketing tools to close the loop on customer issues. Less manual work, more automation.
300+ apps
100+ AIย models in one subscription
AI code writing assistant
Explore other apps
Transform your customer support experience with the seamless integration of Freshdesk on Latenode. Now, you can effortlessly automate ticket management and enhance communication by connecting your Freshdesk account to various workflows, all without writing a single line of code. Unlock new efficiencies and elevate your team's productivity with this powerful integration that makes handling customer inquiries a breeze.
Artificial Intelligence
Business Intelligence
Communication
Human Resources
Lifestyle & Entertainment
Marketing
Productivity
Support
Website & App Building
Add an app
Go to the developer platform
Get updates
Go to the Updates Blog
We're working on a page about this integration, but you can try it on Latenode right now โ just Sign up and Start for Free!
We're working on a page about this integration, but you can try it on Latenode right now โ just Sign up and Start for Free!
Freshdesk is a cloud-based customer support software that streamlines customer interactions across various channels, including email, phone, chat, and social media. It provides tools for ticket management, knowledge base creation, self-service portals, and reporting, enabling businesses to efficiently resolve customer inquiries and improve satisfaction.
Integrating Freshdesk with Latenode allows for automating support workflows based on ticket status, agent assignment, or customer feedback. Automatically escalate urgent issues based on sentiment analysis from native AI tools, trigger proactive outreach, or synchronize data with other business systems using flexible API calls and headless browser automation, with cost-effective, compute-based pricing.
Connecting Freshdesk expands customer service across the business. Teams in marketing and sales benefit when support data is shared. Operations also needs real-time updates about agent performance and ticket status. Integrate to provide data and remove silos.
Automating Freshdesk with Latenode reduces manual data entry. It also improves response times, and makes customer interactions consistent. You can build flows that trigger from new tickets or updated contact information. This unlocks proactive support workflows.
Latenode allows complex automations like sentiment analysis using built-in AI tools. Use headless browsing to scrape external websites. With Latenode, you build custom solutions with advanced branching. You also get flexible compute-based pricing.
Freshdesk integrations allow automated ticket management within Latenode. Create new tickets, update existing ones, or fetch data easily. Combine Freshdesk data with other apps for custom workflows. Sync contacts, track agent performance, and automate support tasks.
Here's How to Use Freshdesk integration in Latenode:
Now you can tie Freshdesk to your CRM and marketing tools. When a lead converts, a ticket can be created. Use this data to flag urgent requests or assign high-value clients. Automate feedback requests after a ticket closes. Add Freshdesk data to dashboards to improve operations.
These Freshdesk integrations add automation that helps support, sales, and ops teams.
Google Sheets
Write Freshdesk data to Google Sheets for analysis, backups, or custom dashboards. Read data to update ticket properties, route requests, or enrich agent views. Automate reporting on support volume, resolution times, and customer satisfaction scores. You can also use it to maintain a live audit trail of changes.
Slack
Receive instant Slack alerts for new Freshdesk tickets or urgent escalations. Send ticket updates or resolution confirmations from Slack channels. Enable agents to collaborate on complex issues and share knowledge more quickly. This keeps everyone informed and reduces response times. You can also create internal knowledge base articles.
Jira
Automatically create Jira issues from Freshdesk tickets to escalate bugs or feature requests. Link Freshdesk tickets to existing Jira issues for better tracking. Maintain real-time synchronization between support and development workflows. Give support teams visibility into development progress. This reduces duplicate effort and improves communication.
Twilio
Send SMS updates to customers regarding ticket status or resolution. Trigger outbound calls to address urgent support requests. Gather customer feedback through automated SMS surveys after ticket closure. Route calls to specific support agents based on Freshdesk data. This provides personalized and timely support communications.
Salesforce
Sync Freshdesk ticket data with Salesforce accounts for a 360-degree customer view. Create Freshdesk tickets directly from Salesforce opportunities or leads. Update customer information in both systems to maintain data consistency. Improve collaboration between sales and support teams. This allows for more informed interactions.
Mailchimp
Add new Freshdesk contacts to Mailchimp lists for targeted email campaigns. Trigger personalized email sequences based on support interactions. Segment your audience based on support history and satisfaction scores. Improve customer engagement and reduce churn through relevant messaging. You can also automate feedback requests.
HubSpot
Keep contact information synchronized between Freshdesk and HubSpot. Create Freshdesk tickets from HubSpot forms submissions for faster response. Track support interactions within HubSpot contact records. This gives sales and marketing teams better context for customer outreach. Improve the overall customer experience across all touchpoints.
Microsoft Teams
Get alerts in Teams for new Freshdesk tickets or critical changes. Share ticket details and updates within Teams channels. Facilitate faster collaboration among support agents. Enable quicker responses to urgent issues. Improve internal communication and coordination of support efforts. You can also create dedicated support channels.
Google Calendar
Schedule follow-up calls or appointments directly from Freshdesk tickets. Set reminders for important tasks related to ticket resolution. Ensure timely communication and avoid missed deadlines. Manage support agents' schedules more and assign tasks. You can send automatic appointment confirmations, too.
Typeform
Create Freshdesk tickets automatically from Typeform submissions. Gather detailed customer information or feedback. Route submissions to specific support queues. Streamline data collection and speed up ticket creation. This eliminates manual data entry and improves data accuracy. Automate issue resolution.
Freshdesk is a cloud-based customer support software. It helps businesses manage customer inquiries, automate workflows, and provide efficient support through various channels like email and social media.
You can automate Freshdesk tasks, such as ticket creation or updates, using Latenode. Latenode is a no-code platform that lets you visually connect Freshdesk with other apps for seamless workflows.
Your Freshdesk API key is located in your profile settings. Look for the "Your API Key" section after logging into your Freshdesk account. You'll need this key to connect Freshdesk with Latenode.
Discover User Insights and Expert Opinions on Automation Tools ๐
"Limitless automation integrations no matter what your use case. The AI javascript code generator node is a life saver, if you get to a pont in the automation the a tool or node is not yet created to interact with latenode, the AI node can make the interaction have by writing the code thats needed for the interaction with the specific tool, just describe what you need and the AI will make it happen, the more detailed explanation you give the best response you will get."
โ
"My new best kept secret! My favorite things about LateNode are the user interface and the code editor. Trust me, being able to write "some" of your own code makes a huge difference when you're trying to build automations quickly. It took me less than half the time and less frustration, to build an automation I tried to build in Make and n8n. Honestly, the code editor and the user interface are the best parts of using LateNode. If you want to build automations fast, write some of your own code. I tried building the same automation in Make and n8n and it took twice as long and was a lot more frustrating"
Latenode is a cheaper but powerful alternative to the usual AI automation tools. Itโs easy to use, even for beginners, thanks to its simple and intuitive interface. I only know the basics of Java, C++, and C, so when I saw the JavaScript option, I felt a bit nervous. Thankfully, the AI Copilot made everything much easier by guiding me step by step. Iโve spent weeks learning about Latenode on YouTube because it really caught my interest. Compared to other AI tools, I think this one is the better choice. Although Latenode is still new and in development, it has great potential to become the best tool on the market in the future.
What I liked most about Latenode compared to the competition is that I did have the ability to write code and create custom nodes. Most other platforms are strictly no-code, which for me really limited what I could create with my scenarios. I also liked the AI function to assist with writing code. It has been years since I wrote anything besides a simple script, so it was good to have some assistance within the platform when needed.
AI Nodes are amazing. You can use it without having API keys, it uses Latenode credit to call the AI models which makes it super easy to use. - Latenode custom GPT is very helpful especially with node configuration
I love this app! Completely perfect trial, I hope you guy can grow more. I love how they support users, in my case, there is a bug that make my own logics didn't work, but they support ASAP, fix the bug very soon, I want this app to grow!
โ
Best low code tool on market!! I am just starting my journey deeper but for time now this tool is excellent and it is far most better then make.com. I especially like the ease of use and the fact that for Google services, there's no need to manually go to the API or the Google console to look for the Client ID and similar things. For now evertyhing is perfectly fitted to my needs
โ
Affordable Automation with Robust Features โ I've been using Latenode for over a month now, and I already prefer it over more popular options like Zapier, Pabbly, or Make. The biggest advantage of Latenode is its significantly lower automation costs, all while maintaining the same robust features. The only downside is the limited integrations, but that's understandable given that it's a newer player in the market. Overall, Latenode offers excellent value and has quickly become my go-to for automation needs. Significantly lower automation costs compared to Zapier, Pabbly, and Make Maintains the same robust features as more popular platforms Excellent value for money. Limited integrations due to being a newer player in the market
โ
Relaible alternative to Zapier and Make with Extended Functionality -JS Node, Headless Browser, AI Assistant. Ease of use and Support Quality
โ
Latenode and their support team have been great and responsive in providing my team with support in creating a workflow where our data from Google Sheet Form Submissions will take the users that submitted the form and then use our OpenAI API to create newsletters to send to them. Latenode's price point and use of credits through execution time allows it to be a cheaper alternative to Zapier or Make. Drag and drop modules give it a familiar experience when compared to its competitors and get the same job done at a cost-effective price.
โ
I am being able to reduce the time of building my backend and still have low costs. The other platforms are way more expensive. And its always easier to measure the expenses of a scenario with ย Latenode. The customer suppost always respond super fast.
You must try it! ๐ฅ I've been blown away by Latenode's ease of use and affordability. As someone who's currently testing it out, I can honestly say it's exceeded my expectations at every turn. The platform itself is incredibly intuitive. They've struck a perfect balance between no-code and low-code functionality, making it accessible for beginners but powerful enough for complex automations. The best part? During my testing phase, I haven't encountered a single error. Everything has run smoothly and exactly as intended. Latenode is a game-changer for anyone looking to streamline their workflows without breaking the bank. It's a must-try for anyone looking to boost their productivity.
Latenode, awesome support from the team and automation ๐ Latenode and their support team have been great and responsive in providing my team with support in creating a workflow where our data from Google Sheet Form Submissions will take the users that submitted the form and then use our OpenAI API to create newsletters to send to them. Their price point and use of credits through execution time allows it to be a cheaper alternative to Zapier or Make. Drag and drop modules give it a familiar experience when compared to its competitors and get the same job done at a cost-effective price.
Finally found what I was looking for...Even before seeing what was under the hood and meeting face to face with Daniel (CMO), I was already impressed with the business model compared to the others. As someone who's been marketing software products for over 2 decades, and a user of all things automation (to some extent or another) such as Zapier, Pabbly, n8n, and Active Pieces; I felt compelled to go right for a partnership deal with these guys. It was kind of a no-brainer. Looking forward to building some incredible automations for businesses around the world with this team.
Latenode is a powerful automation tool. Zapier is a powerful automation tool that can help businesses of all sizes save time and money. It's easy to use, even for those with no coding experience, and it can connect hundreds of different apps and services. However, it can be expensive for some users, and it can be difficult to troubleshoot when things go wrong.The best part of the application is that it is a cheaper system compared to other platforms ๐ฅ
Latenode is an extremely impressive product! Latenode's support for custom code has allowed us to tailor automation solutions precisely to our (and our clients) needs. The platform is super flexible and we are very excited to see what other non-typical use cases we can implement using their product. Support is very helpful and it's nice to know that we have a whole community to lean on.
Latenode A Great Choice For Low Code. I have been working with Latenode for about 5 months moving some flows from other services. The move has been great and the team is very responsive when help was needed to learn the new system. Their pricing is better than I have seen anywhere else ๐ฅ
Latenode is Hero ๐ Latenode blows away the competition with its unbeatable services: 99% uptime automations, affordable pricing saves me money, and the user-friendly interface keeps things running smooth plus for complex tasks, I can add custom code and headless browser automation. Forget Zapier, Latenode is my new workflow automation!
Latenode = budget-friendly automation hero. Does everything I need, simple interface, great value. Ditch the expensive options! ๐
Beginning of Great Things. They're new, but doing an excellent job providing a very serious alternative to their competition. As a beginner, Latenodes documentation, templates and affiliate connections are all helpful to get your flow ideas started. Very friendly to communicate with and looking forward to their success ๐
I honestly love how Latenode has approached automation. The "low-code" approach is perfect for my needs. I'm not a developer, but with the help of their AI helper I can get cool stuff done very quickly! For most of the time, the beautiful drag-n-drop canvas gets the job done very efficiently. I also love their method of creating your own "connectors" using nodules. Makes it very easy to re-use custom connection nodes in other scenarios. The pricing also makes a lot of sense if you're doing "less" but "longer running" processes.
โ
Latenode is a hidden gem! If you use Zapier for automation, check this out. Super similar features but way, WAY more affordable. The free plan is generous, and it's easy to set up workflows even if you're not tech-savvy. Perfect for small businesses or anyone wanting to simplify their life with automation on a budget. Highly recommend!
โ
Latenode has replaced Zapier and Makeโก๏ธ Our business requires us to send lots of webhooks every day and we need a reliable service that's easy on the pockets and that's Latenode.
Really good solution to automate anything with any API ! Nice integration of AI.
โ
Really good solution to automate anything with any API ! Nice integration of AI. Would love if launching service on AWS EU !! ๐ฅ
โ
Works fine cheaper then Zapier! ๐ธ
โ
Latenode overall are great! ๐ Its great to see latenode because it offers cheaper price and also the platform are easy to navigate and not to steep for learning but maybe the documentation should be updated. everything else are perfect!
โ
Best automation tool for the price. The price model is excellent for complex automation. The integrations are dev friendly and the Code optiones are a life saver. I think this software is a incredible product with an awesome future ๐
Freshdesk is a cloud-based customer support software. It helps businesses manage customer inquiries, automate workflows, and provide efficient support through various channels like email and social media.
You can automate Freshdesk tasks, such as ticket creation or updates, using Latenode. Latenode is a no-code platform that lets you visually connect Freshdesk with other apps for seamless workflows.
Your Freshdesk API key is located in your profile settings. Look for the "Your API Key" section after logging into your Freshdesk account. You'll need this key to connect Freshdesk with Latenode.