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How to connect Gmail and Delighted
Create a New Scenario to Connect Gmail and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Gmail, triggered by another scenario, or executed manually (for testing purposes). In most cases, Gmail or Delighted will be your first step. To do this, click "Choose an app," find Gmail or Delighted, and select the appropriate trigger to start the scenario.
Add the Gmail Node
Select the Gmail node from the app selection panel on the right.
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Add the Delighted Node
Next, click the plus (+) icon on the Gmail node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Gmail and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Gmail and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Delighted
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Trigger on Webhook
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Gmail
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Gmail, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Gmail and Delighted integration works as expected. Depending on your setup, data should flow between Gmail and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Gmail and Delighted
Delighted + Google Sheets + Gmail: When a new response is received in Delighted, the data is added as a new row in Google Sheets. Then, a summary email containing the latest survey results is sent via Gmail.
Delighted + Gmail + Slack: When a new negative response is submitted via Delighted, an email is sent to the support team through Gmail, and a notification is sent to a designated Slack channel.
Gmail and Delighted integration alternatives
About Gmail
Automate email tasks within Latenode. Send, receive, and manage Gmail messages as part of larger workflows. Automatically extract data from emails to update databases or trigger actions in other apps. Integrate Gmail with AI tools for content analysis or with CRMs to automate lead nurturing. Latenode's visual editor makes it easy to build scalable email automation without coding.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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FAQ Gmail and Delighted
How can I connect my Gmail account to Delighted using Latenode?
To connect your Gmail account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Gmail and click on "Connect".
- Authenticate your Gmail and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically trigger surveys from new Gmail leads?
Yes, you can! Latenode allows you to trigger Delighted surveys based on new Gmail leads. Use advanced logic blocks to filter emails and initiate surveys only for qualified leads.
What types of tasks can I perform by integrating Gmail with Delighted?
Integrating Gmail with Delighted allows you to perform various tasks, including:
- Send Delighted surveys upon receiving specific types of emails in Gmail.
- Update contact information in Delighted based on Gmail signature details.
- Log new Gmail contacts in Delighted as potential survey recipients.
- Analyze sentiment of Gmail replies and adjust Delighted survey timing.
- Create personalized thank-you emails in Gmail for high Delighted scores.
Can I use Javascript code to customize my Gmail Delighted automation?
Yes! Latenode offers full JavaScript support, letting you tailor Gmail and Delighted workflows with custom functions, data transformations and complex logic.
Are there any limitations to the Gmail and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Gmail and Delighted APIs may affect high-volume workflows.
- Attachments larger than 25MB in Gmail may not be fully processed.
- Custom survey question types in Delighted might require specific data formatting.
