How to connect Google Business Profile and Chatwork
Create a New Scenario to Connect Google Business Profile and Chatwork
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Business Profile, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Business Profile or Chatwork will be your first step. To do this, click "Choose an app," find Google Business Profile or Chatwork, and select the appropriate trigger to start the scenario.

Add the Google Business Profile Node
Select the Google Business Profile node from the app selection panel on the right.


Google Business Profile

Configure the Google Business Profile
Click on the Google Business Profile node to configure it. You can modify the Google Business Profile URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Chatwork Node
Next, click the plus (+) icon on the Google Business Profile node, select Chatwork from the list of available apps, and choose the action you need from the list of nodes within Chatwork.


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Chatwork


Authenticate Chatwork
Now, click the Chatwork node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Chatwork settings. Authentication allows you to use Chatwork through Latenode.
Configure the Google Business Profile and Chatwork Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Business Profile and Chatwork Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Chatwork
Trigger on Webhook
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Google Business Profile
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Webhook response


Save and Activate the Scenario
After configuring Google Business Profile, Chatwork, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Business Profile and Chatwork integration works as expected. Depending on your setup, data should flow between Google Business Profile and Chatwork (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Business Profile and Chatwork
Google Business Profile + Chatwork + Google Sheets: When a new or updated review is received on Google Business Profile, the sentiment is analyzed. If the review is negative, a message is sent to a designated Chatwork room, and the review details are logged to a Google Sheet for tracking and follow-up.
Google Business Profile + Zendesk + Chatwork: When a new or updated review is received on Google Business Profile, and if that review is determined to be negative, a ticket is created in Zendesk to address the feedback. A notification is also sent via Chatwork to alert relevant personnel to the newly created Zendesk ticket.
Google Business Profile and Chatwork integration alternatives

About Google Business Profile
Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.
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About Chatwork
Use Chatwork with Latenode to automate team notifications and tasks. Send messages based on triggers from your CRM, database, or other apps. Latenode's visual builder simplifies creating complex workflows. Reduce manual updates, keep your team informed, and improve response times by integrating Chatwork into automated processes.
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FAQ Google Business Profile and Chatwork
How can I connect my Google Business Profile account to Chatwork using Latenode?
To connect your Google Business Profile account to Chatwork on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Business Profile and click on "Connect".
- Authenticate your Google Business Profile and Chatwork accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I get Chatwork alerts for new Google Business Profile reviews?
Yes, you can! Latenode's real-time triggers ensure you're instantly notified of new reviews, letting you respond faster and maintain a positive online presence. This automation saves valuable time.
What types of tasks can I perform by integrating Google Business Profile with Chatwork?
Integrating Google Business Profile with Chatwork allows you to perform various tasks, including:
- Send Chatwork messages for new Google Business Profile reviews.
- Post Google Business Profile updates directly to Chatwork channels.
- Track review sentiment and share summaries in Chatwork.
- Create Chatwork tasks when Google Business Profile info changes.
- Notify teams in Chatwork about new customer questions.
How can I automate responses to common questions on Google Business Profile?
Latenode AI blocks can analyze questions, generate relevant responses, and automatically post them to Google Business Profile, saving time and improving engagement.
Are there any limitations to the Google Business Profile and Chatwork integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Rate limits imposed by Google Business Profile and Chatwork APIs may affect performance.
- Some advanced Google Business Profile features might not be directly supported.
- Complex workflows with many steps may require more processing time.