Google Cloud Speech-To-Text and Google Business Profile Integration

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Automatically transcribe customer reviews from audio using Google Cloud Speech-To-Text and post summaries on Google Business Profile. Latenode's visual editor and affordable execution pricing make sentiment analysis and reputation management workflows easier than ever.

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Google Cloud Speech-To-Text

Google Business Profile

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Cloud Speech-To-Text and Google Business Profile

Create a New Scenario to Connect Google Cloud Speech-To-Text and Google Business Profile

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Cloud Speech-To-Text, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Cloud Speech-To-Text or Google Business Profile will be your first step. To do this, click "Choose an app," find Google Cloud Speech-To-Text or Google Business Profile, and select the appropriate trigger to start the scenario.

Add the Google Cloud Speech-To-Text Node

Select the Google Cloud Speech-To-Text node from the app selection panel on the right.

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Configure the Google Cloud Speech-To-Text

Click on the Google Cloud Speech-To-Text node to configure it. You can modify the Google Cloud Speech-To-Text URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Google Business Profile Node

Next, click the plus (+) icon on the Google Cloud Speech-To-Text node, select Google Business Profile from the list of available apps, and choose the action you need from the list of nodes within Google Business Profile.

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Authenticate Google Business Profile

Now, click the Google Business Profile node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Google Business Profile settings. Authentication allows you to use Google Business Profile through Latenode.

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Configure the Google Cloud Speech-To-Text and Google Business Profile Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Set Up the Google Cloud Speech-To-Text and Google Business Profile Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Cloud Speech-To-Text, Google Business Profile, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Cloud Speech-To-Text and Google Business Profile integration works as expected. Depending on your setup, data should flow between Google Cloud Speech-To-Text and Google Business Profile (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Cloud Speech-To-Text and Google Business Profile

Google Business Profile + Google Cloud Speech-To-Text + Google Sheets: When a new review is posted on Google Business Profile, the audio from the review (if available) is transcribed using Google Cloud Speech-To-Text. The transcription and review details are then added to a Google Sheet to monitor customer satisfaction trends.

Google Cloud Speech-To-Text + Google Business Profile + Slack: Transcribes voicemails uploaded to cloud storage (simulating voicemails left for the business) using Google Cloud Speech-To-Text. If certain keywords are detected, a Slack message is sent to a designated channel to alert the team about urgent matters.

Google Cloud Speech-To-Text and Google Business Profile integration alternatives

About Google Cloud Speech-To-Text

Automate audio transcription using Google Cloud Speech-To-Text within Latenode. Convert audio files to text and use the results to populate databases, trigger alerts, or analyze customer feedback. Latenode provides visual tools to manage the flow, plus code options for custom parsing or filtering. Scale voice workflows without complex coding.

About Google Business Profile

Automate Google Business Profile tasks in Latenode. Update listings, monitor reviews, and track performance metrics automatically. Build workflows that trigger actions based on GBP data, like alerts for negative reviews or automated content updates based on seasonal trends. Integrate with other services to streamline marketing and operations.

See how Latenode works

FAQ Google Cloud Speech-To-Text and Google Business Profile

How can I connect my Google Cloud Speech-To-Text account to Google Business Profile using Latenode?

To connect your Google Cloud Speech-To-Text account to Google Business Profile on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Cloud Speech-To-Text and click on "Connect".
  • Authenticate your Google Cloud Speech-To-Text and Google Business Profile accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automate review responses using speech-to-text?

Yes, you can! Use Latenode to transcribe audio reviews with Google Cloud Speech-To-Text and automatically post responses to Google Business Profile. Benefit from faster, personalized customer interactions.

What types of tasks can I perform by integrating Google Cloud Speech-To-Text with Google Business Profile?

Integrating Google Cloud Speech-To-Text with Google Business Profile allows you to perform various tasks, including:

  • Transcribing customer voice feedback into actionable text summaries.
  • Analyzing spoken customer reviews for sentiment and key topics.
  • Automating personalized responses to voice messages on Google Business Profile.
  • Creating transcripts of business voicemails and updating Google Business Profile.
  • Converting audio testimonials into compelling text quotes for your profile.

Can I use JavaScript to enhance transcription accuracy on Latenode?

Yes! Latenode allows you to use JavaScript to pre-process audio or post-process the text, improving accuracy and relevance before updates.

Are there any limitations to the Google Cloud Speech-To-Text and Google Business Profile integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Google Cloud Speech-To-Text has its own usage limits based on your Google Cloud plan.
  • Google Business Profile API may have rate limits for posting or updating information.
  • Advanced customization using JavaScript requires some programming knowledge.

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