How to connect Google Cloud Translate and Zendesk
Create a New Scenario to Connect Google Cloud Translate and Zendesk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Cloud Translate, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Cloud Translate or Zendesk will be your first step. To do this, click "Choose an app," find Google Cloud Translate or Zendesk, and select the appropriate trigger to start the scenario.

Add the Google Cloud Translate Node
Select the Google Cloud Translate node from the app selection panel on the right.

Google Cloud Translate
Configure the Google Cloud Translate
Click on the Google Cloud Translate node to configure it. You can modify the Google Cloud Translate URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Zendesk Node
Next, click the plus (+) icon on the Google Cloud Translate node, select Zendesk from the list of available apps, and choose the action you need from the list of nodes within Zendesk.

Google Cloud Translate
âš™
Zendesk
Authenticate Zendesk
Now, click the Zendesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Zendesk settings. Authentication allows you to use Zendesk through Latenode.
Configure the Google Cloud Translate and Zendesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Cloud Translate and Zendesk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
âš™
AI Anthropic Claude 3
âš™
Zendesk
Trigger on Webhook
âš™
Google Cloud Translate
âš™
âš™
Iterator
âš™
Webhook response
Save and Activate the Scenario
After configuring Google Cloud Translate, Zendesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Cloud Translate and Zendesk integration works as expected. Depending on your setup, data should flow between Google Cloud Translate and Zendesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Cloud Translate and Zendesk
Zendesk + Google Cloud Translate + Slack: When a new ticket is created in Zendesk, its content is translated to English. The translated content, along with a link to the original ticket, is then sent to a specified Slack channel.
Zendesk + Google Cloud Translate + Google Sheets: Upon a new ticket creation in Zendesk, the ticket description is translated using Google Cloud Translate. The translated text is then added as a new row in a Google Sheet for issue tracking and analysis.
Google Cloud Translate and Zendesk integration alternatives
About Google Cloud Translate
Automate multilingual workflows with Google Cloud Translate in Latenode. Translate text on-the-fly within any automation: localize content from web forms, translate support tickets, or adapt marketing copy for global audiences. Integrate it into complex flows and control translation logic visually, with optional JS coding for custom rules.
Similar apps
Related categories
About Zendesk
Automate Zendesk ticket management within Latenode. Update tickets based on external events, route requests using AI, and sync data across platforms. Close the loop between support and other systems using visual flows, JavaScript, and webhooks—reducing manual work.
Related categories
See how Latenode works
FAQ Google Cloud Translate and Zendesk
How can I connect my Google Cloud Translate account to Zendesk using Latenode?
To connect your Google Cloud Translate account to Zendesk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Cloud Translate and click on "Connect".
- Authenticate your Google Cloud Translate and Zendesk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically translate Zendesk tickets?
Yes, you can! Latenode lets you automate Zendesk ticket translation via Google Cloud Translate, ensuring agents understand issues in any language, improving response times and customer satisfaction.
What types of tasks can I perform by integrating Google Cloud Translate with Zendesk?
Integrating Google Cloud Translate with Zendesk allows you to perform various tasks, including:
- Translating incoming Zendesk tickets into the agent's preferred language.
- Automatically translating agent replies into the customer's language.
- Detecting the language of a Zendesk ticket for automated routing.
- Translating Zendesk articles for multilingual knowledge bases.
- Analyzing sentiment in translated tickets to prioritize urgent issues.
How do I handle Google Cloud Translate API key security on Latenode?
Latenode offers secure storage for API keys and credentials. Use environment variables and access controls to protect sensitive data.
Are there any limitations to the Google Cloud Translate and Zendesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Translation accuracy depends on Google Cloud Translate's capabilities.
- High volumes of translations may incur Google Cloud Translate costs.
- Custom Zendesk fields might require specific mapping configurations.