Google Dialogflow ES and Bigin by Zoho CRM Integration

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Automatically update Bigin by Zoho CRM leads from Google Dialogflow ES conversations. Latenode's visual editor and affordable execution pricing simplifies building complex, scalable customer engagement flows with custom logic.

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Google Dialogflow ES

Bigin by Zoho CRM

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Dialogflow ES and Bigin by Zoho CRM

Create a New Scenario to Connect Google Dialogflow ES and Bigin by Zoho CRM

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Dialogflow ES, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Dialogflow ES or Bigin by Zoho CRM will be your first step. To do this, click "Choose an app," find Google Dialogflow ES or Bigin by Zoho CRM, and select the appropriate trigger to start the scenario.

Add the Google Dialogflow ES Node

Select the Google Dialogflow ES node from the app selection panel on the right.

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Google Dialogflow ES

Configure the Google Dialogflow ES

Click on the Google Dialogflow ES node to configure it. You can modify the Google Dialogflow ES URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Add the Bigin by Zoho CRM Node

Next, click the plus (+) icon on the Google Dialogflow ES node, select Bigin by Zoho CRM from the list of available apps, and choose the action you need from the list of nodes within Bigin by Zoho CRM.

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Authenticate Bigin by Zoho CRM

Now, click the Bigin by Zoho CRM node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bigin by Zoho CRM settings. Authentication allows you to use Bigin by Zoho CRM through Latenode.

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Configure the Google Dialogflow ES and Bigin by Zoho CRM Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Google Dialogflow ES and Bigin by Zoho CRM Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Dialogflow ES, Bigin by Zoho CRM, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Dialogflow ES and Bigin by Zoho CRM integration works as expected. Depending on your setup, data should flow between Google Dialogflow ES and Bigin by Zoho CRM (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Dialogflow ES and Bigin by Zoho CRM

Google Dialogflow ES + Bigin by Zoho CRM + Google Sheets: When a new intent is detected in Google Dialogflow, create a contact in Bigin and log the interaction details in a Google Sheet.

Bigin by Zoho CRM + Google Dialogflow ES + Zoho Campaigns: When a new contact is created in Bigin, detect the user's interests using Google Dialogflow and then add or update the contact in Zoho Campaigns to nurture them based on their identified interests.

Google Dialogflow ES and Bigin by Zoho CRM integration alternatives

About Google Dialogflow ES

Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.

About Bigin by Zoho CRM

Sync Bigin by Zoho CRM data with other apps in Latenode to automate deal pipelines. Update records, trigger custom actions, and route data based on deal stages. Use visual tools or code for tailored workflows. Automate lead nurturing, task creation, and reporting across your business without complex coding or high per-task costs.

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FAQ Google Dialogflow ES and Bigin by Zoho CRM

How can I connect my Google Dialogflow ES account to Bigin by Zoho CRM using Latenode?

To connect your Google Dialogflow ES account to Bigin by Zoho CRM on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Dialogflow ES and click on "Connect".
  • Authenticate your Google Dialogflow ES and Bigin by Zoho CRM accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically update Bigin contacts from Dialogflow conversations?

Yes, you can! Latenode allows real-time contact updates using no-code blocks and custom JavaScript for advanced data transformations. This ensures your CRM is always current.

What types of tasks can I perform by integrating Google Dialogflow ES with Bigin by Zoho CRM?

Integrating Google Dialogflow ES with Bigin by Zoho CRM allows you to perform various tasks, including:

  • Create new Bigin contacts from Google Dialogflow ES conversation data.
  • Update existing Bigin lead information based on Dialogflow interactions.
  • Trigger Bigin tasks when specific intents are matched in Dialogflow.
  • Log Dialogflow conversation summaries as notes in Bigin records.
  • Send personalized messages via Bigin based on Dialogflow user input.

How does Latenode handle complex data mapping from Dialogflow to Bigin?

Latenode offers a visual data mapper plus JavaScript functions. Tailor data transfer logic to your exact needs and handle any data structure.

Are there any limitations to the Google Dialogflow ES and Bigin by Zoho CRM integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex data transformations might require JavaScript knowledge.
  • Rate limits of Google Dialogflow ES and Bigin API apply.
  • Initial setup requires understanding of both platform's APIs.

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