How to connect Google Dialogflow ES and Bland AI
Create a New Scenario to Connect Google Dialogflow ES and Bland AI
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Dialogflow ES, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Dialogflow ES or Bland AI will be your first step. To do this, click "Choose an app," find Google Dialogflow ES or Bland AI, and select the appropriate trigger to start the scenario.

Add the Google Dialogflow ES Node
Select the Google Dialogflow ES node from the app selection panel on the right.

Google Dialogflow ES
Configure the Google Dialogflow ES
Click on the Google Dialogflow ES node to configure it. You can modify the Google Dialogflow ES URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Bland AI Node
Next, click the plus (+) icon on the Google Dialogflow ES node, select Bland AI from the list of available apps, and choose the action you need from the list of nodes within Bland AI.

Google Dialogflow ES
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Bland AI
Authenticate Bland AI
Now, click the Bland AI node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bland AI settings. Authentication allows you to use Bland AI through Latenode.
Configure the Google Dialogflow ES and Bland AI Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google Dialogflow ES and Bland AI Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Bland AI
Trigger on Webhook
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Google Dialogflow ES
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring Google Dialogflow ES, Bland AI, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google Dialogflow ES and Bland AI integration works as expected. Depending on your setup, data should flow between Google Dialogflow ES and Bland AI (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google Dialogflow ES and Bland AI
Google Dialogflow ES + Bland AI + Google Sheets: When Dialogflow ES detects an intent, the interaction details along with the sentiment analysis from Bland AI are logged into a Google Sheet for future analysis. This provides a comprehensive record of user interactions and sentiment trends.
Bland AI + Google Dialogflow ES + Slack: When Bland AI analyzes a call and identifies negative sentiment, or when Google Dialogflow ES detects a specific intent indicating a critical customer issue, a notification is sent to a designated Slack channel, ensuring immediate attention to potentially urgent situations.
Google Dialogflow ES and Bland AI integration alternatives
About Google Dialogflow ES
Use Google Dialogflow ES in Latenode to build smart chatbots and automate customer service tasks. Connect Dialogflow to your databases, CRMs, or other apps for personalized responses. Create visual workflows that handle complex conversations without code, adding custom logic with JavaScript where needed. Scale your AI-powered interactions using Latenode's flexible automation platform.
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About Bland AI
Use Bland AI in Latenode to automate content creation or rewrite existing text. Streamline your marketing or support workflows by generating tailored responses. Integrate it directly into your Latenode scenarios and use visual tools to manage prompts, route results, and scale AI tasks without complex coding.
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See how Latenode works
FAQ Google Dialogflow ES and Bland AI
How can I connect my Google Dialogflow ES account to Bland AI using Latenode?
To connect your Google Dialogflow ES account to Bland AI on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google Dialogflow ES and click on "Connect".
- Authenticate your Google Dialogflow ES and Bland AI accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate customer support escalation from a chatbot to a live Bland AI agent?
Yes, you can! Latenode's visual editor simplifies this. Trigger Bland AI live agent takeover based on Google Dialogflow ES intent, ensuring smooth handoffs and improved customer satisfaction.
What types of tasks can I perform by integrating Google Dialogflow ES with Bland AI?
Integrating Google Dialogflow ES with Bland AI allows you to perform various tasks, including:
- Route complex chatbot queries to a Bland AI live agent for personalized support.
- Analyze customer sentiment from Google Dialogflow ES and trigger Bland AI follow-ups.
- Use Google Dialogflow ES data to personalize Bland AI agent greetings.
- Create support tickets in external systems based on Bland AI agent interactions.
- Automate feedback collection after Bland AI live chat sessions.
How does Latenode handle authentication with Google Dialogflow ES?
Latenode uses secure OAuth 2.0 for Google Dialogflow ES authentication, ensuring your credentials are never stored within Latenode.
Are there any limitations to the Google Dialogflow ES and Bland AI integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Google Dialogflow ES flows may require JavaScript for full Latenode integration.
- Bland AI agent availability impacts real-time routing from Google Dialogflow ES.
- Rate limits on Google Dialogflow ES and Bland AI APIs may affect high-volume workflows.