Google Forms and Userback Integration

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Automatically create Userback tickets from new Google Forms submissions, streamlining feedback collection. Latenode’s visual editor enhances customization with JavaScript, offering affordable, scalable workflow automation.

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Google Forms

Userback

Step 1: Choose a Trigger

Step 2: Choose an Action

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How to connect Google Forms and Userback

Create a New Scenario to Connect Google Forms and Userback

In the workspace, click the “Create New Scenario” button.

Add the First Step

Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google Forms, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google Forms or Userback will be your first step. To do this, click "Choose an app," find Google Forms or Userback, and select the appropriate trigger to start the scenario.

Add the Google Forms Node

Select the Google Forms node from the app selection panel on the right.

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Configure the Google Forms

Click on the Google Forms node to configure it. You can modify the Google Forms URL and choose between DEV and PROD versions. You can also copy it for use in further automations.

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Run node once

Add the Userback Node

Next, click the plus (+) icon on the Google Forms node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.

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Authenticate Userback

Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.

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Sign In

Run node once

Configure the Google Forms and Userback Nodes

Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.

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Run node once

Set Up the Google Forms and Userback Integration

Use various Latenode nodes to transform data and enhance your integration:

  • Branching: Create multiple branches within the scenario to handle complex logic.
  • Merging: Combine different node branches into one, passing data through it.
  • Plug n Play Nodes: Use nodes that don’t require account credentials.
  • Ask AI: Use the GPT-powered option to add AI capabilities to any node.
  • Wait: Set waiting times, either for intervals or until specific dates.
  • Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
  • Iteration: Process arrays of data when needed.
  • Code: Write custom code or ask our AI assistant to do it for you.
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Save and Activate the Scenario

After configuring Google Forms, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.

Test the Scenario

Run the scenario by clicking “Run once” and triggering an event to check if the Google Forms and Userback integration works as expected. Depending on your setup, data should flow between Google Forms and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.

Most powerful ways to connect Google Forms and Userback

Google Forms + Userback + Slack: When a new form response is submitted in Google Forms, create a new feedback item in Userback. Then, send a notification to a Slack channel to alert the team about the new feedback.

Userback + Google Forms + Google Sheets: When new feedback is created in Userback, add a new row in Google Sheets containing the feedback details. Also, when a new form response is submitted in Google Forms, add another row in Google Sheets with the form data for analysis.

Google Forms and Userback integration alternatives

About Google Forms

Capture form data in Latenode to automate follow-ups or updates. Skip manual data entry; trigger workflows from new submissions to update databases, send emails, or create tasks in project management tools. Connect to 1000+ apps and use AI to process results without code.

About Userback

Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.

See how Latenode works

FAQ Google Forms and Userback

How can I connect my Google Forms account to Userback using Latenode?

To connect your Google Forms account to Userback on Latenode, follow these steps:

  • Sign in to your Latenode account.
  • Navigate to the integrations section.
  • Select Google Forms and click on "Connect".
  • Authenticate your Google Forms and Userback accounts by providing the necessary permissions.
  • Once connected, you can create workflows using both apps.

Can I automatically create Userback tickets from new Google Form submissions?

Yes, you can! Latenode's visual editor makes it simple to trigger Userback ticket creation from new Google Forms responses. This streamlines feedback collection and task management.

What types of tasks can I perform by integrating Google Forms with Userback?

Integrating Google Forms with Userback allows you to perform various tasks, including:

  • Create Userback feedback items from Google Forms survey responses.
  • Update Userback tickets based on new Google Forms submission data.
  • Send thank-you emails via Userback after form submission.
  • Trigger custom notifications in Userback from specific form answers.
  • Analyze form data and update Userback project settings automatically.

Can I filter specific Google Forms entries before sending data to Userback?

Yes! Latenode lets you add conditional logic to filter form submissions. Only relevant entries trigger Userback actions, improving data quality.

Are there any limitations to the Google Forms and Userback integration on Latenode?

While the integration is powerful, there are certain limitations to be aware of:

  • Complex form logic may require JavaScript for advanced data transformation.
  • Rate limits apply to both Google Forms and Userback APIs.
  • File uploads from Google Forms have size limits when transferring to Userback.

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