How to connect Google slides and Freshdesk
Create a New Scenario to Connect Google slides and Freshdesk
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Google slides, triggered by another scenario, or executed manually (for testing purposes). In most cases, Google slides or Freshdesk will be your first step. To do this, click "Choose an app," find Google slides or Freshdesk, and select the appropriate trigger to start the scenario.

Add the Google slides Node
Select the Google slides node from the app selection panel on the right.


Google slides

Configure the Google slides
Click on the Google slides node to configure it. You can modify the Google slides URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Freshdesk Node
Next, click the plus (+) icon on the Google slides node, select Freshdesk from the list of available apps, and choose the action you need from the list of nodes within Freshdesk.


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Freshdesk


Authenticate Freshdesk
Now, click the Freshdesk node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Freshdesk settings. Authentication allows you to use Freshdesk through Latenode.
Configure the Google slides and Freshdesk Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Google slides and Freshdesk Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Freshdesk
Trigger on Webhook
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Google slides
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Webhook response


Save and Activate the Scenario
After configuring Google slides, Freshdesk, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Google slides and Freshdesk integration works as expected. Depending on your setup, data should flow between Google slides and Freshdesk (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Google slides and Freshdesk
Google Slides + Freshdesk + Slack: When a new presentation is created in Google Slides, the workflow searches for the word 'bug'. If found, it creates a new ticket in Freshdesk and sends a notification to a Slack channel.
Freshdesk + Google Slides + Google Docs: When a ticket is updated in Freshdesk, the workflow creates a Google Slides presentation. Then, the content of the presentation is summarized and added to a new Google Docs document.
Google slides and Freshdesk integration alternatives

About Google slides
Automate Google Slides creation and updates in Latenode. Generate presentations from data, auto-populate templates, and ensure consistent branding across all decks. Trigger flows from new data or events, replacing manual updates and saving time. Use AI to summarize source documents for slides.
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About Freshdesk
Sync Freshdesk tickets with other apps in Latenode to automate support workflows. Update databases, trigger alerts, or generate reports based on ticket status, all without code. Connect Freshdesk to your CRM or marketing tools to close the loop on customer issues. Less manual work, more automation.
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See how Latenode works
FAQ Google slides and Freshdesk
How can I connect my Google slides account to Freshdesk using Latenode?
To connect your Google slides account to Freshdesk on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Google slides and click on "Connect".
- Authenticate your Google slides and Freshdesk accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update slides from new Freshdesk tickets?
Yes, you can! Latenode's visual editor makes it simple to trigger slide updates from new Freshdesk tickets. Keep presentations current without manual work, saving you time and effort.
What types of tasks can I perform by integrating Google slides with Freshdesk?
Integrating Google slides with Freshdesk allows you to perform various tasks, including:
- Create new Google slides presentations from Freshdesk ticket data.
- Update slide content based on changes in Freshdesk ticket status.
- Generate summary slides of weekly Freshdesk support metrics.
- Automatically email presentation decks to customers from Freshdesk.
- Archive resolved ticket details into a Google slides knowledge base.
Can I use JavaScript to enhance Google slides automation?
Yes! Latenode allows JavaScript code for advanced Google slides logic, going far beyond simple no-code options with full custom control.
Are there any limitations to the Google slides and Freshdesk integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex slide formatting might require custom JavaScript coding.
- Real-time updates depend on the polling interval set in Latenode.
- Rate limits of the Google slides and Freshdesk APIs may apply.