How to connect Gravity Forms and Delighted
Create a New Scenario to Connect Gravity Forms and Delighted
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Gravity Forms, triggered by another scenario, or executed manually (for testing purposes). In most cases, Gravity Forms or Delighted will be your first step. To do this, click "Choose an app," find Gravity Forms or Delighted, and select the appropriate trigger to start the scenario.

Add the Gravity Forms Node
Select the Gravity Forms node from the app selection panel on the right.


Gravity Forms

Configure the Gravity Forms
Click on the Gravity Forms node to configure it. You can modify the Gravity Forms URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the Gravity Forms node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.


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Delighted

Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Gravity Forms and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Gravity Forms and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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Gravity Forms
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Gravity Forms, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Gravity Forms and Delighted integration works as expected. Depending on your setup, data should flow between Gravity Forms and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Gravity Forms and Delighted
Gravity Forms + Delighted + Google Sheets: When a new form is submitted in Gravity Forms, a survey is sent via Delighted. The survey response is then logged in Google Sheets.
Delighted + Gravity Forms + Slack: When a new negative response is received in Delighted, a task is created in Gravity Forms, and a notification is sent to a Slack channel.
Gravity Forms and Delighted integration alternatives

About Gravity Forms
Use Gravity Forms with Latenode to automate form data processing. Capture submissions, then trigger actions like sending emails, updating databases, or creating tasks in other apps. Enhance form data with AI, format it with JavaScript, and automate complex workflows without code — all inside Latenode's visual builder.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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See how Latenode works
FAQ Gravity Forms and Delighted
How can I connect my Gravity Forms account to Delighted using Latenode?
To connect your Gravity Forms account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Gravity Forms and click on "Connect".
- Authenticate your Gravity Forms and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger surveys after form submissions using Gravity Forms and Delighted integration?
Yes, you can! Latenode automates sending Delighted surveys upon Gravity Forms submissions. This helps capture feedback promptly, improving response rates without manual work.
What types of tasks can I perform by integrating Gravity Forms with Delighted?
Integrating Gravity Forms with Delighted allows you to perform various tasks, including:
- Automatically send customer satisfaction surveys after a form submission.
- Update contact information in Delighted based on form data.
- Trigger personalized follow-up emails based on survey responses.
- Segment customers in Delighted based on form submission data.
- Create reports combining form data and survey results.
How easily can I map Gravity Forms fields to Delighted survey properties?
Latenode’s visual editor simplifies mapping fields. Use data transformations or JavaScript for complex mapping, ensuring accurate data transfer.
Are there any limitations to the Gravity Forms and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time updates depend on the polling interval; delays may occur.
- Complex conditional logic may require JavaScript for advanced customization.
- Attachments from Gravity Forms are not directly transferred to Delighted.