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How to connect Gumroad and Userback
Create a New Scenario to Connect Gumroad and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Gumroad, triggered by another scenario, or executed manually (for testing purposes). In most cases, Gumroad or Userback will be your first step. To do this, click "Choose an app," find Gumroad or Userback, and select the appropriate trigger to start the scenario.
Add the Gumroad Node
Select the Gumroad node from the app selection panel on the right.
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Add the Userback Node
Next, click the plus (+) icon on the Gumroad node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Gumroad and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Gumroad and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Gumroad, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Gumroad and Userback integration works as expected. Depending on your setup, data should flow between Gumroad and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Gumroad and Userback
Gumroad + Userback + Slack: When a new sale occurs in Gumroad, a feedback request is created in Userback. Then, a notification is sent to a Slack channel to inform the team about the new sale and the associated feedback request.
Userback + Gumroad + Airtable: When new feedback is created in Userback, the workflow creates a new record in Airtable to track customer support. The workflow can also be expanded to update customer information in Gumroad, but the available actions limit direct customer creation.
Gumroad and Userback integration alternatives
About Gumroad
Automate Gumroad sales & customer workflows with Latenode. When a sale occurs, trigger follow-up emails, add customers to your CRM, or update inventory. Latenode’s visual editor lets you design complex logic without code, adding custom actions or data transforms. Scale your e-commerce without manual steps.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ Gumroad and Userback
How can I connect my Gumroad account to Userback using Latenode?
To connect your Gumroad account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Gumroad and click on "Connect".
- Authenticate your Gumroad and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets for new Gumroad sales?
Yes, you can! With Latenode, automatically create Userback tickets for each Gumroad sale. Instantly collect feedback, improve your product, and boost customer satisfaction.
What types of tasks can I perform by integrating Gumroad with Userback?
Integrating Gumroad with Userback allows you to perform various tasks, including:
- Create Userback tickets when a Gumroad customer requests a refund.
- Send Userback feedback requests automatically after a Gumroad purchase.
- Update Userback tickets based on Gumroad customer data changes.
- Trigger surveys in Userback based on Gumroad sales performance.
- Capture and analyze user feedback related to specific Gumroad products.
How securely does Latenode handle Gumroad and Userback API keys?
Latenode securely stores your Gumroad and Userback API keys using advanced encryption. Your credentials are never exposed, ensuring your data stays safe.
Are there any limitations to the Gumroad and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization might experience slight delays.
- Complex data transformations may require custom JavaScript code.
- The number of operations depends on your Latenode subscription plan.
