How to connect Help Scout and Wealthbox
Create a New Scenario to Connect Help Scout and Wealthbox
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Help Scout, triggered by another scenario, or executed manually (for testing purposes). In most cases, Help Scout or Wealthbox will be your first step. To do this, click "Choose an app," find Help Scout or Wealthbox, and select the appropriate trigger to start the scenario.

Add the Help Scout Node
Select the Help Scout node from the app selection panel on the right.


Help Scout

Configure the Help Scout
Click on the Help Scout node to configure it. You can modify the Help Scout URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Wealthbox Node
Next, click the plus (+) icon on the Help Scout node, select Wealthbox from the list of available apps, and choose the action you need from the list of nodes within Wealthbox.


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Wealthbox

Authenticate Wealthbox
Now, click the Wealthbox node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Wealthbox settings. Authentication allows you to use Wealthbox through Latenode.
Configure the Help Scout and Wealthbox Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Help Scout and Wealthbox Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Wealthbox
Trigger on Webhook
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Help Scout
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Help Scout, Wealthbox, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Help Scout and Wealthbox integration works as expected. Depending on your setup, data should flow between Help Scout and Wealthbox (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Help Scout and Wealthbox
Help Scout + Wealthbox + Slack: When a new conversation is started in Help Scout, a new contact is created in Wealthbox. A notification is then sent to the account manager on Slack.
Wealthbox + Help Scout + Google Calendar: When a new task is created in Wealthbox, a Google Calendar event is created. Then, the Help Scout conversation is updated to include a link to the new Google Calendar event.
Help Scout and Wealthbox integration alternatives

About Help Scout
Automate Help Scout within Latenode to streamline support workflows. Automatically escalate urgent tickets, update customer profiles, and trigger proactive outreach based on support interactions. Centralize Help Scout data with other systems in visual workflows. Use AI and scripting for advanced routing or analysis.
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About Wealthbox
Automate Wealthbox tasks inside Latenode to streamline financial workflows. Create clients, manage opportunities, or trigger actions based on CRM data. Connect Wealthbox to other apps and add custom logic using Latenode’s visual editor and code functions for seamless automation without manual steps.
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See how Latenode works
FAQ Help Scout and Wealthbox
How can I connect my Help Scout account to Wealthbox using Latenode?
To connect your Help Scout account to Wealthbox on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Help Scout and click on "Connect".
- Authenticate your Help Scout and Wealthbox accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Wealthbox contacts based on Help Scout conversations?
Yes, you can! Latenode's visual editor makes it easy to map data between apps, ensuring Wealthbox is always up-to-date with the latest customer info from Help Scout, improving your team's efficiency.
What types of tasks can I perform by integrating Help Scout with Wealthbox?
Integrating Help Scout with Wealthbox allows you to perform various tasks, including:
- Create Wealthbox tasks from new Help Scout conversations.
- Associate Help Scout conversations with Wealthbox contacts.
- Update contact information in Wealthbox based on Help Scout data.
- Trigger Wealthbox workflows from Help Scout events.
- Send Help Scout conversation summaries to Wealthbox notes.
Can I trigger Help Scout actions from changes in Wealthbox data?
Yes, you can. Use Latenode to watch for Wealthbox updates and automatically create or update Help Scout tickets, giving your team a proactive edge.
Are there any limitations to the Help Scout and Wealthbox integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Rate limits on the Help Scout and Wealthbox APIs apply.
- Initial setup requires admin permissions for both apps.