Help Scout Integrations

Access to paid version right from Latenode account

Same price

Automate Help Scout within Latenode to streamline support workflows. Automatically escalate urgent tickets, update customer profiles, and trigger proactive outreach based on support interactions. Centralize Help Scout data with other systems in visual workflows. Use AI and scripting for advanced routing or analysis.

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Transform your customer support experience with the seamless integration of Help Scout on Latenode. Now, you can effortlessly automate tasks and manage tickets without writing a single line of code, allowing you to focus more on what matters: delivering exceptional service to your customers. Dive into a world where efficiency meets simplicity, and watch your productivity soar!

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Help Scout

Connect Help Scout with any app

We are constantly expanding our platform by adding new app integrations (check our updates timeline).

If you need an app integration that is not available, you can request it in three ways below:

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AWeber

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Adalo

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

AITable

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

AI ChatGPT Alternatives

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

7todos

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Loyverse

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Microsoft To Do

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Zendesk

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Wufoo

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Xero

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Wrike

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

WhatConverts

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Webflow

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Wix

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

WhatsApp Business Cloud

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Typeform

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Unbounce

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Webhook

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Twilio

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Typebot

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Toggl Track

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Todoist

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Teamwork

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Supabase

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Telegram bot api

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Ticket Tailor

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Thinkific

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Streak

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Squarespace

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

Softr

We're working on a page about this integration, but you can try it on Latenode right now โ€” just Sign up and Start for Free!

See what Help Scout can do in your workflows

Triggers set your workflows in motion, and actions bring results. Connect apps in endless ways and explore new possibilities with every integration.

What is Help Scout?

What is Help Scout

Help Scout is a customer service platform designed to manage and respond to customer inquiries via email, live chat, and knowledge base articles. It provides a shared inbox for teams, automation tools to streamline support workflows, and reporting features to track performance and improve customer satisfaction. Help Scout focuses on delivering personalized and efficient support experiences, and is used for ticketing, customer communication, and self-service knowledge resources.

Integrating Help Scout with Latenode allows you to automate support processes based on ticket creation, status changes, or customer interactions. Automatically create follow-up tasks in other systems, route urgent tickets to specific teams, or use AI to summarize customer conversations and generate personalized responses. The visual low-code builder and headless browser automation block enable complex, multi-step workflows with full control over branching logic and data transformation, all without per-step costs.

What are Help Scout Integrations?

What are Help Scout Integrations For?

Help Scout integrations let businesses connect customer support with other functions. You can link support tickets to sales pipelines, track customer feedback, and create automated reports. This improves response times and gives a complete customer view. Automating routine tasks reduces manual work for support teams.

Automating with Help Scout via Latenode makes sense when you need more than simple rules. You gain precision and flexibility by connecting triggers, actions, and custom logic. Using Latenode, you can route new Help Scout tickets based on keywords. You can also update CRM records and send notifications automatically.

  • Customer Support: Escalate urgent support tickets to on-call engineers via SMS.
  • Product Management: Track feature requests from tickets and update product roadmaps.
  • Sales: Create or update leads in your CRM when a pre-sales question is resolved.

Latenode empowers you to build sophisticated workflows involving Help Scout. Our visual builder offers JavaScript, headless browser, and built-in AI integrations. You can design workflows with unlimited branching and self-hosting. This avoids the limitations of other platforms and reduces operational costs.

How to Use Help Scout Integrations

Help Scout integrations allow you to manage customer conversations and data inside Latenode. Connect Help Scout to your workflows to create, update, or close tickets. You can trigger flows based on new conversations or changed properties. This helps connect customer support data with other business functions.

Here's How to Use Help Scout integration in Latenode:

  • Add the module: Find Help Scout in the integrations menu and add it.
  • Connect account: Link your Help Scout account via API key.
  • Pick a trigger: Select "New Conversation" or other event.
  • Define actions: Update records or send internal notifications.

These actions let you pipe customer service data to sales, marketing, or operations teams. Feed feedback into product roadmaps, trigger follow-ups from sales, or update customer records. You could also notify IT when a ticket mentions a specific technical issue. These flows help everyone work together to improve customer experiences.

  • Faster Responses: React to new tickets and route them rapidly.
  • Better Data: Keep customer data current across all your apps.
  • Happier Customers: Resolve issues faster with smooth workflows.
  • Customer Support: When a new Help Scout conversation is created, a message is sent to a Slack channel. This keeps the team informed of new support requests.
  • Marketing: Create new Mailchimp subscribers from new Help Scout customers. This helps grow your email list and engage with new users.
  • Project Management: A new task is created in Asana when a Help Scout ticket is assigned. This ensures all tasks are tracked in one place.
  • Sales: Update a HubSpot contact when a Help Scout conversation is closed. This keeps your CRM data up-to-date.
  • HR: Create a new employee in BambooHR from new Help Scout user data. This streamlines the onboarding process.

Best integrations for Help Scout

Best integrations for Help Scout 2025

Connect Help Scout to other apps and build custom workflows. The right integrations extend its core value.

Google Sheets

Connect Help Scout data to Google Sheets for reporting and analysis. Log new tickets, customer details, or support metrics. Automate exports for audits, backups, or custom dashboards. Update spreadsheets when ticket status changes.

Slack

Send Help Scout notifications to Slack channels for quick team awareness. Post updates on new tickets, assignments, or escalations. Share customer feedback instantly for faster action. Use slash commands to create Help Scout tickets directly from Slack.

Jira

Create Jira issues directly from Help Scout conversations. Keep development and support teams aligned. Automatically link customer reports to specific Jira bugs. Update ticket status in Help Scout when issues are resolved in Jira.

Salesforce

Match Help Scout data to Salesforce leads or contacts. Use customer history from Salesforce to give better support. Log Help Scout ticket data to customer records. Create new Salesforce leads from Help Scout interactions.

Twilio

Send SMS updates to customers directly from Help Scout. Notify them when their support ticket is updated. Use SMS for proactive support and outreach. Trigger automated calls based on Help Scout events.

HubSpot

Enrich Help Scout data with HubSpot contact information. Personalize support based on marketing data. Create or update HubSpot contacts from Help Scout conversations. Track customer interactions across both platforms.

Airtable

Use Airtable to manage and organize Help Scout data. Build custom views and reports on tickets and customers. Create new Airtable records based on Help Scout events. Automate data entry between systems to reduce manual work.

Discord

Send Help Scout notifications to Discord channels for community support. Alert moderators when specific issues arise. Provide faster responses for critical support needs. Automate announcements based on ticket status updates.

Trello

Create Trello cards from Help Scout conversations for project management. Track support requests as tasks and assignments. Update Help Scout tickets when related Trello cards change status. Improve team collaboration on customer issues.

Google Calendar

Schedule appointments or follow-up tasks directly from Help Scout. Sync support-related deadlines with Google Calendar. Get reminders for pending customer issues. Share availability and automate meeting confirmations.

  • Jira. Automatically create Help Scout tickets from new Jira issues to centralize customer-related bug reports.
  • Airtable. Sync Help Scout customer data to Airtable for detailed analysis and reporting on support trends.
  • Slack. Get notified in Slack of new Help Scout tickets to quickly respond to urgent customer needs.
  • Twilio. Send SMS updates to customers directly from Help Scout based on ticket status changes.
  • HubSpot. Update HubSpot contacts with Help Scout data, ensuring sales and support teams have consistent information.
  • Google Sheets. Export Help Scout ticket data to Google Sheets for custom reporting and data manipulation.
  • Mailchimp. Add new Help Scout users to a Mailchimp list for targeted marketing campaigns based on support interactions.
  • Pipedrive. Create new Pipedrive deals from Help Scout conversations to track potential sales opportunities.

FAQ for Help Scout

What is a Help Scout mailbox?

A mailbox in Help Scout is where you receive and manage customer conversations. It's like a shared email inbox for your team, keeping all support requests organized in one place.

How do I add users to Help Scout?

You can add users via the 'Users' section in your account settings. Make sure you have administrator privileges to invite new team members and assign roles with specific permissions.

Can I integrate Help Scout with other tools?

Yes, Help Scout integrates with various tools like Slack, Jira, and Salesforce. These integrations streamline workflows by connecting customer support with other business operations.

Reviews

Discover User Insights and Expert Opinions on Automation Tools ๐Ÿš€

Francisco de Paula S.
Web Developer Market Research
February 8, 2025

"Limitless automation integrations no matter what your use case. The AI javascript code generator node is a life saver, if you get to a pont in the automation the a tool or node is not yet created to interact with latenode, the AI node can make the interaction have by writing the code thats needed for the interaction with the specific tool, just describe what you need and the AI will make it happen, the more detailed explanation you give the best response you will get."

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Charles S.
Founder Small-Business
January 3, 2025

"My new best kept secret! My favorite things about LateNode are the user interface and the code editor. Trust me, being able to write "some" of your own code makes a huge difference when you're trying to build automations quickly. It took me less than half the time and less frustration, to build an automation I tried to build in Make and n8n. Honestly, the code editor and the user interface are the best parts of using LateNode. If you want to build automations fast, write some of your own code. I tried building the same automation in Make and n8n and it took twice as long and was a lot more frustrating"

Sophia E.
Automation Specialist

Latenode is a cheaper but powerful alternative to the usual AI automation tools. Itโ€™s easy to use, even for beginners, thanks to its simple and intuitive interface. I only know the basics of Java, C++, and C, so when I saw the JavaScript option, I felt a bit nervous. Thankfully, the AI Copilot made everything much easier by guiding me step by step. Iโ€™ve spent weeks learning about Latenode on YouTube because it really caught my interest. Compared to other AI tools, I think this one is the better choice. Although Latenode is still new and in development, it has great potential to become the best tool on the market in the future.

Germaine H.
Founder Information Technology
December 21, 2024

What I liked most about Latenode compared to the competition is that I did have the ability to write code and create custom nodes. Most other platforms are strictly no-code, which for me really limited what I could create with my scenarios. I also liked the AI function to assist with writing code. It has been years since I wrote anything besides a simple script, so it was good to have some assistance within the platform when needed.

Islam B.
CEO Computer Software
December 15, 2024

AI Nodes are amazing. You can use it without having API keys, it uses Latenode credit to call the AI models which makes it super easy to use. - Latenode custom GPT is very helpful especially with node configuration

Long N.
CEO, Software
October 25, 2024

I love this app! Completely perfect trial, I hope you guy can grow more. I love how they support users, in my case, there is a bug that make my own logics didn't work, but they support ASAP, fix the bug very soon, I want this app to grow!

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Petar V.
CEO, Computer Software
October 25, 2024

Best low code tool on market!! I am just starting my journey deeper but for time now this tool is excellent and it is far most better then make.com. I especially like the ease of use and the fact that for Google services, there's no need to manually go to the API or the Google console to look for the Client ID and similar things. For now evertyhing is perfectly fitted to my needs

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John T.
Marketing and Advertising, Self-employed
May 31, 2024

Affordable Automation with Robust Features โ€“ I've been using Latenode for over a month now, and I already prefer it over more popular options like Zapier, Pabbly, or Make. The biggest advantage of Latenode is its significantly lower automation costs, all while maintaining the same robust features. The only downside is the limited integrations, but that's understandable given that it's a newer player in the market. Overall, Latenode offers excellent value and has quickly become my go-to for automation needs. Significantly lower automation costs compared to Zapier, Pabbly, and Make Maintains the same robust features as more popular platforms Excellent value for money. Limited integrations due to being a newer player in the market

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Hemanth Kumar B.
Automation Expert
July 25, 2024

Relaible alternative to Zapier and Make with Extended Functionality -JS Node, Headless Browser, AI Assistant. Ease of use and Support Quality

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Hoang T.
Education Management
September 5, 2024

Latenode and their support team have been great and responsive in providing my team with support in creating a workflow where our data from Google Sheet Form Submissions will take the users that submitted the form and then use our OpenAI API to create newsletters to send to them. Latenode's price point and use of credits through execution time allows it to be a cheaper alternative to Zapier or Make. Drag and drop modules give it a familiar experience when compared to its competitors and get the same job done at a cost-effective price.

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Livia F.
Owner and Developer Computer Software
November 8, 2024

I am being able to reduce the time of building my backend and still have low costs. The other platforms are way more expensive. And its always easier to measure the expenses of a scenario with ย Latenode. The customer suppost always respond super fast.

Christian Jade Yap Samson
@ChristianJade
April 6, 2024

You must try it! ๐Ÿ”ฅ I've been blown away by Latenode's ease of use and affordability. As someone who's currently testing it out, I can honestly say it's exceeded my expectations at every turn. The platform itself is incredibly intuitive. They've struck a perfect balance between no-code and low-code functionality, making it accessible for beginners but powerful enough for complex automations. The best part? During my testing phase, I haven't encountered a single error. Everything has run smoothly and exactly as intended. Latenode is a game-changer for anyone looking to streamline their workflows without breaking the bank. It's a must-try for anyone looking to boost their productivity.

Hoang
@Hoang
September 6, 2024

Latenode, awesome support from the team and automation ๐Ÿš€ Latenode and their support team have been great and responsive in providing my team with support in creating a workflow where our data from Google Sheet Form Submissions will take the users that submitted the form and then use our OpenAI API to create newsletters to send to them. Their price point and use of credits through execution time allows it to be a cheaper alternative to Zapier or Make. Drag and drop modules give it a familiar experience when compared to its competitors and get the same job done at a cost-effective price.

Leland Best
@Leland_Best
April 1, 2024

Finally found what I was looking for...Even before seeing what was under the hood and meeting face to face with Daniel (CMO), I was already impressed with the business model compared to the others. As someone who's been marketing software products for over 2 decades, and a user of all things automation (to some extent or another) such as Zapier, Pabbly, n8n, and Active Pieces; I felt compelled to go right for a partnership deal with these guys. It was kind of a no-brainer. Looking forward to building some incredible automations for businesses around the world with this team.

Celiker Atak
@Celiker_Atak
April 15, 2024

Latenode is a powerful automation tool. Zapier is a powerful automation tool that can help businesses of all sizes save time and money. It's easy to use, even for those with no coding experience, and it can connect hundreds of different apps and services. However, it can be expensive for some users, and it can be difficult to troubleshoot when things go wrong.The best part of the application is that it is a cheaper system compared to other platforms ๐Ÿ”ฅ

Wael Esmair
@Wael_Esmair
March 21, 2024

Latenode is an extremely impressive product! Latenode's support for custom code has allowed us to tailor automation solutions precisely to our (and our clients) needs. The platform is super flexible and we are very excited to see what other non-typical use cases we can implement using their product. Support is very helpful and it's nice to know that we have a whole community to lean on.

Ryan
@Ryan
April 29, 2024

Latenode A Great Choice For Low Code. I have been working with Latenode for about 5 months moving some flows from other services. The move has been great and the team is very responsive when help was needed to learn the new system. Their pricing is better than I have seen anywhere else ๐Ÿ”ฅ

Hammad Hafeez
@HammadHafeez
July 10, 2024

Latenode is Hero ๐Ÿš€ Latenode blows away the competition with its unbeatable services: 99% uptime automations, affordable pricing saves me money, and the user-friendly interface keeps things running smooth plus for complex tasks, I can add custom code and headless browser automation. Forget Zapier, Latenode is my new workflow automation!

Srivamshi
@Srivamshi
April 29, 2024

Latenode = budget-friendly automation hero. Does everything I need, simple interface, great value. Ditch the expensive options! ๐Ÿ˜€

Doug
@Doug
March 6, 2024

Beginning of Great Things. They're new, but doing an excellent job providing a very serious alternative to their competition. As a beginner, Latenodes documentation, templates and affiliate connections are all helpful to get your flow ideas started. Very friendly to communicate with and looking forward to their success ๐Ÿš€

Stockton F.
@stockton_fisher
March 11, 2024

I honestly love how Latenode has approached automation. The "low-code" approach is perfect for my needs. I'm not a developer, but with the help of their AI helper I can get cool stuff done very quickly! For most of the time, the beautiful drag-n-drop canvas gets the job done very efficiently. I also love their method of creating your own "connectors" using nodules. Makes it very easy to re-use custom connection nodes in other scenarios. The pricing also makes a lot of sense if you're doing "less" but "longer running" processes.

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Sri Vamshi
April 29, 2024

Latenode is a hidden gem! If you use Zapier for automation, check this out. Super similar features but way, WAY more affordable. The free plan is generous, and it's easy to set up workflows even if you're not tech-savvy. Perfect for small businesses or anyone wanting to simplify their life with automation on a budget. Highly recommend!

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Mike Kirshtein
Founder & Leadership at Audax Group
March 5, 2024

Latenode has replaced Zapier and Makeโšก๏ธ Our business requires us to send lots of webhooks every day and we need a reliable service that's easy on the pockets and that's Latenode.

Mohamad Eldeeb
@mohamad_eldeeb
April 10, 2024

Really good solution to automate anything with any API ! Nice integration of AI.

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Loรฏc Pipoz
@LoรฏcPipoz
February 23, 2024

Really good solution to automate anything with any API ! Nice integration of AI. Would love if launching service on AWS EU !! ๐Ÿ”ฅ

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Chandresh Yadav
@ChandreshYadav
July 7, 2024

Works fine cheaper then Zapier! ๐Ÿ’ธ

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Nabil Narin
@NabilNarin
July 6, 2024

Latenode overall are great! ๐Ÿš€ Its great to see latenode because it offers cheaper price and also the platform are easy to navigate and not to steep for learning but maybe the documentation should be updated. everything else are perfect!

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@CarlosJimenez
August 28, 2024

Best automation tool for the price. The price model is excellent for complex automation. The integrations are dev friendly and the Code optiones are a life saver. I think this software is a incredible product with an awesome future ๐Ÿš€

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Help Scout integrations: Where they work best and how to use them

  • Customer Support: When a new Help Scout conversation is created, a message is sent to a Slack channel. This keeps the team informed of new support requests.
  • Marketing: Create new Mailchimp subscribers from new Help Scout customers. This helps grow your email list and engage with new users.
  • Project Management: A new task is created in Asana when a Help Scout ticket is assigned. This ensures all tasks are tracked in one place.
  • Sales: Update a HubSpot contact when a Help Scout conversation is closed. This keeps your CRM data up-to-date.
  • HR: Create a new employee in BambooHR from new Help Scout user data. This streamlines the onboarding process.

Top 8 Help Scout integrations for 2025

  • Jira. Automatically create Help Scout tickets from new Jira issues to centralize customer-related bug reports.
  • Airtable. Sync Help Scout customer data to Airtable for detailed analysis and reporting on support trends.
  • Slack. Get notified in Slack of new Help Scout tickets to quickly respond to urgent customer needs.
  • Twilio. Send SMS updates to customers directly from Help Scout based on ticket status changes.
  • HubSpot. Update HubSpot contacts with Help Scout data, ensuring sales and support teams have consistent information.
  • Google Sheets. Export Help Scout ticket data to Google Sheets for custom reporting and data manipulation.
  • Mailchimp. Add new Help Scout users to a Mailchimp list for targeted marketing campaigns based on support interactions.
  • Pipedrive. Create new Pipedrive deals from Help Scout conversations to track potential sales opportunities.

FAQ about Help Scout

What is a Help Scout mailbox?

A mailbox in Help Scout is where you receive and manage customer conversations. It's like a shared email inbox for your team, keeping all support requests organized in one place.

How do I add users to Help Scout?

You can add users via the 'Users' section in your account settings. Make sure you have administrator privileges to invite new team members and assign roles with specific permissions.

Can I integrate Help Scout with other tools?

Yes, Help Scout integrates with various tools like Slack, Jira, and Salesforce. These integrations streamline workflows by connecting customer support with other business operations.