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How to connect Intercom and Avaza
Create a New Scenario to Connect Intercom and Avaza
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Avaza will be your first step. To do this, click "Choose an app," find Intercom or Avaza, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
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Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Avaza Node
Next, click the plus (+) icon on the Intercom node, select Avaza from the list of available apps, and choose the action you need from the list of nodes within Avaza.
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Authenticate Avaza
Now, click the Avaza node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Avaza settings. Authentication allows you to use Avaza through Latenode.
Configure the Intercom and Avaza Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Avaza Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Intercom, Avaza, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Avaza integration works as expected. Depending on your setup, data should flow between Intercom and Avaza (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Avaza
Intercom + Avaza + Slack: When a new Intercom conversation is created, check if it suggests a potential project. If so, create a corresponding project in Avaza and notify the project team in a dedicated Slack channel.
Avaza + Intercom + Google Sheets: When an Avaza project's status changes, update the project's status in a Google Sheet. Then, send a customer satisfaction survey via Intercom to the project's contact person.
Intercom and Avaza integration alternatives
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Avaza
Automate project management with Avaza in Latenode. Create flows that sync tasks, track time, and manage expenses automatically. Use Latenode's visual editor to tailor Avaza workflows and connect them to other apps. Streamline reporting and billing cycles with no-code logic and custom scripts for efficient project oversight.
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See how Latenode works
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FAQ Intercom and Avaza
How can I connect my Intercom account to Avaza using Latenode?
To connect your Intercom account to Avaza on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Avaza accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I sync Intercom leads to Avaza projects?
Yes, you can! Latenode's flexible data mapping and transformation features ensure seamless synchronization. Automatically create Avaza projects from qualified Intercom leads, boosting sales efficiency.
What types of tasks can I perform by integrating Intercom with Avaza?
Integrating Intercom with Avaza allows you to perform various tasks, including:
- Automatically creating new Avaza tasks from Intercom conversations.
- Updating Avaza project status based on Intercom chat resolution.
- Adding Intercom users as contacts within Avaza projects.
- Sending personalized Avaza project updates through Intercom.
- Triggering Intercom messages when Avaza tasks are completed.
Can I use custom fields from Intercom with Avaza actions?
Yes, Latenode allows mapping custom fields. Leverage Intercom's unique data to personalize Avaza actions, enhancing workflow customization.
Are there any limitations to the Intercom and Avaza integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration between Intercom and Avaza may require custom scripting.
- Complex data transformations might necessitate JavaScript or AI-powered blocks.
- Rate limits of the Intercom and Avaza APIs may affect high-volume workflows.
