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How to connect Intercom and Bouncer
Create a New Scenario to Connect Intercom and Bouncer
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Bouncer will be your first step. To do this, click "Choose an app," find Intercom or Bouncer, and select the appropriate trigger to start the scenario.
Add the Intercom Node
Select the Intercom node from the app selection panel on the right.
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Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Bouncer Node
Next, click the plus (+) icon on the Intercom node, select Bouncer from the list of available apps, and choose the action you need from the list of nodes within Bouncer.
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Authenticate Bouncer
Now, click the Bouncer node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Bouncer settings. Authentication allows you to use Bouncer through Latenode.
Configure the Intercom and Bouncer Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Bouncer Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Bouncer
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Intercom, Bouncer, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Bouncer integration works as expected. Depending on your setup, data should flow between Intercom and Bouncer (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Bouncer
Intercom + Bouncer + Slack: When a new lead is created in Intercom, verify their email address using Bouncer. If the email is invalid, send an alert to a designated Slack channel.
Bouncer + Google Sheets + Intercom: When an email bounces (simulated by manual trigger since there's no Bouncer trigger), log the bounced email address into a Google Sheet. Then, update the corresponding user in Intercom by adding a tag or custom attribute.
Intercom and Bouncer integration alternatives
About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Bouncer
Use Bouncer in Latenode to verify email deliverability inside your marketing automation. Connect it to lead sources, CRMs, or signup forms. Stop sending emails to invalid addresses and improve sender reputation directly from your Latenode workflows. Add custom logic via JavaScript for advanced filtering.
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FAQ Intercom and Bouncer
How can I connect my Intercom account to Bouncer using Latenode?
To connect your Intercom account to Bouncer on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Bouncer accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically block abusive Intercom users via Bouncer?
Yes, you can! Latenode's visual editor makes it easy to trigger Bouncer to block users based on Intercom chat behavior, safeguarding your community from unwanted activity.
What types of tasks can I perform by integrating Intercom with Bouncer?
Integrating Intercom with Bouncer allows you to perform various tasks, including:
- Automatically blocking users based on keywords in Intercom conversations.
- Adding Intercom users to Bouncer's allow lists based on specific criteria.
- Tagging Intercom conversations based on Bouncer's risk analysis.
- Creating new Bouncer devices from Intercom conversation data.
- Updating Intercom user attributes based on Bouncer's reputation scores.
Can I use JavaScript to customize Intercom + Bouncer workflows?
Yes! Latenode allows you to add custom JavaScript code to your Intercom and Bouncer automations for advanced data manipulation and logic.
Are there any limitations to the Intercom and Bouncer integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time synchronization may be subject to API rate limits imposed by Intercom and Bouncer.
- Complex data transformations might require advanced JavaScript knowledge.
- Historical data migration between Intercom and Bouncer requires custom implementation.
