How to connect Intercom and Ghost
Create a New Scenario to Connect Intercom and Ghost
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Ghost will be your first step. To do this, click "Choose an app," find Intercom or Ghost, and select the appropriate trigger to start the scenario.

Add the Intercom Node
Select the Intercom node from the app selection panel on the right.


Intercom

Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Ghost Node
Next, click the plus (+) icon on the Intercom node, select Ghost from the list of available apps, and choose the action you need from the list of nodes within Ghost.


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Ghost


Authenticate Ghost
Now, click the Ghost node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Ghost settings. Authentication allows you to use Ghost through Latenode.
Configure the Intercom and Ghost Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Ghost Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Ghost
Trigger on Webhook
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Intercom
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Webhook response


Save and Activate the Scenario
After configuring Intercom, Ghost, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Ghost integration works as expected. Depending on your setup, data should flow between Intercom and Ghost (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Ghost
Intercom + Ghost + Slack: When a new conversation is started in Intercom regarding a feature request, a post is created in Ghost to gather community feedback. A notification is then sent to the product team in Slack to inform them of the new feedback opportunity.
Ghost + Intercom + Discord bot: When a new post is published on Ghost, a message is sent to Intercom subscribers to notify them. Simultaneously, a Discord bot announces the new post in a specified channel to engage the community.
Intercom and Ghost integration alternatives

About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Ghost
Integrate Ghost with Latenode to automate content workflows. Automatically publish new posts, manage member data, or trigger email campaigns. Use Latenode's visual editor and flexible nodes to build custom workflows around Ghost, bypassing manual tasks and scaling content operations without code. Connect Ghost to other apps to streamline your publishing process.
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See how Latenode works
FAQ Intercom and Ghost
How can I connect my Intercom account to Ghost using Latenode?
To connect your Intercom account to Ghost on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Ghost accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically add new Ghost members to Intercom?
Yes, you can! Latenode allows you to create a workflow that automatically adds new Ghost members as leads or contacts in Intercom, streamlining your outreach process.
What types of tasks can I perform by integrating Intercom with Ghost?
Integrating Intercom with Ghost allows you to perform various tasks, including:
- Send personalized Intercom messages to new Ghost subscribers.
- Update Intercom user properties when a Ghost subscription changes.
- Create Ghost posts based on Intercom conversation data.
- Trigger Intercom campaigns when new content is published on Ghost.
- Segment Intercom users based on their Ghost subscription status.
How secure is my Intercom data when using Latenode integrations?
Latenode employs robust security measures, including encryption and secure authentication, to protect your Intercom and Ghost data throughout the integration.
Are there any limitations to the Intercom and Ghost integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript code blocks.
- Rate limits imposed by Intercom and Ghost APIs can affect performance.
- Historical data sync may require custom workflow design.