How to connect Intercom and Trainerize
Create a New Scenario to Connect Intercom and Trainerize
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Intercom, triggered by another scenario, or executed manually (for testing purposes). In most cases, Intercom or Trainerize will be your first step. To do this, click "Choose an app," find Intercom or Trainerize, and select the appropriate trigger to start the scenario.

Add the Intercom Node
Select the Intercom node from the app selection panel on the right.


Intercom

Configure the Intercom
Click on the Intercom node to configure it. You can modify the Intercom URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Trainerize Node
Next, click the plus (+) icon on the Intercom node, select Trainerize from the list of available apps, and choose the action you need from the list of nodes within Trainerize.


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Trainerize

Authenticate Trainerize
Now, click the Trainerize node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Trainerize settings. Authentication allows you to use Trainerize through Latenode.
Configure the Intercom and Trainerize Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Intercom and Trainerize Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Trainerize
Trigger on Webhook
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Intercom
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Intercom, Trainerize, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Intercom and Trainerize integration works as expected. Depending on your setup, data should flow between Intercom and Trainerize (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Intercom and Trainerize
Intercom + Trainerize + Google Sheets: When a new conversation is started in Intercom, trigger a search for the client in Trainerize using the Intercom user's email. If found, log the interaction and training progress data to a Google Sheet for performance analysis.
Trainerize + Intercom + Slack: When a client status changes in Trainerize, trigger a message in Intercom. If they have sent a message in Intercom, send a Slack message to trainers about this client update.
Intercom and Trainerize integration alternatives

About Intercom
Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.
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About Trainerize
Automate fitness client management with Trainerize in Latenode. Trigger workflows on training completion, nutrition updates, or new client sign-ups. Send data to CRMs, billing systems, or communication tools. Latenode provides flexible tools like webhooks and custom JavaScript for deep Trainerize integration, streamlining tasks beyond basic automation.
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See how Latenode works
FAQ Intercom and Trainerize
How can I connect my Intercom account to Trainerize using Latenode?
To connect your Intercom account to Trainerize on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Intercom and click on "Connect".
- Authenticate your Intercom and Trainerize accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically welcome new Trainerize clients via Intercom?
Yes, you can! Latenode's visual editor makes it easy to trigger an Intercom message when a new client joins Trainerize, enhancing engagement instantly.
What types of tasks can I perform by integrating Intercom with Trainerize?
Integrating Intercom with Trainerize allows you to perform various tasks, including:
- Send targeted Intercom messages based on Trainerize training milestones.
- Create new Trainerize clients directly from Intercom conversations.
- Automatically update Intercom user profiles with Trainerize fitness data.
- Trigger personalized email sequences in Intercom based on Trainerize activity.
- Log Intercom support tickets related to Trainerize training programs.
How do I use Intercom data to personalize Trainerize workouts?
Use Latenode's JavaScript blocks to analyze Intercom data and tailor Trainerize workouts based on client preferences, improving engagement.
Are there any limitations to the Intercom and Trainerize integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time data synchronization depends on the API limits of both Intercom and Trainerize.
- Custom field mapping may require advanced configuration and JavaScript knowledge.
- Complex workflows with high data volumes may impact performance.