Intercom Integrations

Access to paid version right from Latenode account

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Integrate Intercom with Latenode to automate customer support and engagement. Trigger workflows based on Intercom events to update CRMs, send personalized emails, or escalate issues. Latenode’s visual editor and flexible logic let you build custom support automation that adapts to your business needs, without complex coding or per-step fees.

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Transform your workflow with the seamless integration of Intercom and Latenode, where endless possibilities await your creativity. Effortlessly automate responses, manage customer interactions, and analyze insights without writing a single line of code, allowing you more time to focus on what truly matters—your business growth. Dive into our platform today and discover how easy it is to enhance your communication strategies!

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Intercom

Connect Intercom with any app

We are constantly expanding our platform by adding new app integrations (check our updates timeline).

If you need an app integration that is not available, you can request it in three ways below:

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AWeber

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Adalo

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AITable

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AI ChatGPT Alternatives

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7todos

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Loyverse

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Microsoft To Do

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Zendesk

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Wufoo

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Xero

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Wrike

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WhatConverts

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Webflow

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Wix

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WhatsApp Business Cloud

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Typeform

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Unbounce

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Webhook

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Twilio

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Typebot

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Toggl Track

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Todoist

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Teamwork

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Supabase

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Telegram bot api

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Ticket Tailor

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Thinkific

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Streak

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Squarespace

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Softr

We're working on a page about this integration, but you can try it on Latenode right now — just Sign up and Start for Free!

See what Intercom can do in your workflows

Triggers set your workflows in motion, and actions bring results. Connect apps in endless ways and explore new possibilities with every integration.

What is Intercom?

What is Intercom

Intercom is a customer messaging platform designed to facilitate communication between businesses and their customers. It provides tools for live chat, targeted email campaigns, product tours, and a help center. Businesses use Intercom to engage with website visitors and app users, offering support, gathering feedback, and driving conversions through personalized interactions. It centralizes customer communication channels into a single interface.

With Latenode, Intercom can be integrated to automate and enhance customer relationship management. Trigger workflows based on new conversations, user attributes, or event data. Enrich Intercom user profiles with data from other apps. Perform sentiment analysis on customer messages using native AI tools. Automate lead scoring, personalize onboarding flows, or escalate critical support requests—all within Latenode’s visual, low-code environment and pay-per-compute pricing.

What are Intercom Integrations?

What are Intercom Integrations For?

Intercom integrations help businesses automate their customer communication. Teams across sales, marketing, and support benefit from these connections. Syncing data between Intercom and other tools improves efficiency. It also creates more personalized customer experiences and automates follow-ups.

Automating workflows with Intercom via Latenode simplifies complex processes. You can trigger actions in other apps based on Intercom events. Send customer data to your CRM, or create support tickets automatically. Latenode offers a robust, visual platform to build these automations. It eliminates manual tasks.

  • Marketing: Add new Intercom users to email marketing lists for targeted campaigns.
  • Customer Support: Create support tickets from new Intercom conversations.
  • Sales: Update CRM deals when Intercom chats show high purchase intent.

Latenode offers advanced capabilities beyond typical integration platforms. Use built-in AI tools, JavaScript, and a headless browser. Branch your flows, host your automations, and pay only for compute. Connect Intercom to your apps and create powerful, custom workflows.

How to Use Intercom Integrations

Intercom integrations in Latenode let you create, update, and manage users or conversations. You can send targeted messages based on triggers in other apps. It helps unite customer data and drive proactive engagement. Build workflows that connect Intercom to your sales or support tools.

Here's How to Use Intercom integration in Latenode:

  • Add the Node: Find Intercom in the integrations panel and drag it to the canvas.
  • Authenticate: Connect your Intercom account using your API key or OAuth.
  • Pick an Action: Choose what to do: create a user, send a message, or close a conversation.
  • Map Your Fields: Link Intercom fields to data from other nodes in your workflow.

These steps unlock automations such as sending welcome messages upon new user sign-ups. Also, alert support teams of urgent issues reported via other channels. Update user records in Intercom from HR or billing systems. Keep your data in sync and automate repetitive tasks. This improves customer experience and reduces manual work.

  • Better Onboarding: Guide new users with personalized Intercom messages.
  • Faster Support: Alert agents of critical issues from any source.
  • Clean User Data: Keep Intercom profiles updated from your CRM and other databases.
  • Customer Support: When new Jira issues arise, Intercom shares conversation data. This helps support teams track related user interactions.
  • Marketing: Intercom updates Mailchimp with new user data from conversations. This helps target marketing efforts based on customer engagement.
  • Sales: Qualify leads faster; Intercom sends new conversation details to Salesforce. Sales reps get immediate context for outreach.
  • Product Management: New Intercom feedback triggers Airtable records, centralizing user insights. Product teams can track feature requests efficiently.
  • HR: When Intercom detects negative support sentiment, Slack notifies HR. This flags potential employee burnout proactively.

Best integrations for Intercom

Best integrations for Intercom 2025

Connect Intercom with other apps to automate customer workflows. These integrations offer unique options.

Airtable

Sync Intercom data with Airtable bases. Create custom views and reports by connecting customer conversations. Update contact records or trigger actions based on new Intercom chats. Manage customer data to build customized outreach campaigns. You can also track support requests, feedback, and feature requests. Use Airtable for enhanced data analysis and visualization.

Twilio

Send SMS messages using Intercom data. Notify customers of new messages, updates, or support ticket changes. Route SMS responses back into Intercom. Initiate outbound SMS campaigns using customer attributes. Use Twilio to create personalized and timely communications. Combine live chat and SMS for omnichannel support. Improve customer engagement with targeted text messages.

Salesforce

Create or update Salesforce leads, contacts, or opportunities based on Intercom conversations. Sync customer data to maintain consistent records. Trigger Intercom messages from Salesforce events. Qualify leads faster with data from both platforms. Connect sales and support workflows. Gain a 360-degree view of customer interactions. You can also report on campaign performance.

HubSpot

Share data between Intercom and HubSpot for marketing and sales alignment. Update HubSpot contacts using Intercom data. Trigger Intercom conversations from HubSpot workflows. Personalize customer interactions using data from both apps. Track marketing campaign performance based on chat data. Improve lead qualification with unified customer profiles. Use HubSpot for better segmentation.

Jira

Automatically create Jira issues from Intercom conversations. Escalate support requests or bug reports. Link customer feedback directly to development tasks. Notify teams of new issues through Intercom. Track the status of Jira issues within Intercom. Improve response times with clear issue tracking. Connect customer support and product development teams.

Google Calendar

Schedule meetings with leads or customers directly from Intercom. Send automated reminders through Intercom. Track meeting attendance and outcomes. Update Intercom records with meeting details. Improve sales or support workflows by booking appointments. Coordinate schedules and follow up with customers. Use Google Calendar for meeting automation.

Slack

Send Intercom notifications to specific Slack channels. Alert teams of new conversations or urgent issues. Share customer feedback and insights. Trigger Intercom actions from Slack commands. Improve team collaboration and response times. Create dedicated channels for specific customer segments. Use Slack for internal communication and coordination.

Discord

Trigger messages in Discord channels based on Intercom events. Notify community members of important updates. Share customer feedback and support requests. Engage with customers in real time. Improve community support. Create private Discord channels for specific customer groups. Use Discord for community management and engagement.

Stripe

Access Stripe customer data within Intercom conversations. View subscription status, payment history, and other details. Trigger automated messages based on payment events. Offer personalized support based on customer purchase data. Troubleshoot billing issues faster with integrated data. Improve customer experience by understanding payment history. You can also automate subscription management.

GitHub

Create GitHub issues directly from Intercom conversations. Link customer feedback to specific code repositories. Notify developers of bug reports or feature requests. Track issue status within Intercom. Improve product development by integrating user feedback. Connect customer support with engineering teams. Use GitHub for code collaboration and tracking.

  • Jira. Create Intercom conversations from new Jira issues to proactively engage users needing assistance.
  • Airtable. Sync new user data from Intercom to update records in Airtable databases for centralized data management.
  • Twilio. Send SMS updates via Twilio to users based on their Intercom conversation status or tags.
  • HubSpot. Create or update HubSpot contacts from new Intercom leads, ensuring sales and marketing alignment.
  • Google Sheets. Export Intercom conversation data to Google Sheets for reporting and custom analysis.
  • Slack. Post Intercom conversation summaries to Slack channels for team awareness and collaboration.
  • Mailchimp. Add new Intercom users to Mailchimp lists for targeted email marketing campaigns.
  • Salesforce. Create new Salesforce leads from Intercom conversations that meet specific criteria.

FAQ for Intercom

What is Intercom?

Intercom is a customer communications platform that allows businesses to interact with customers through various channels like live chat, email, and in-app messages to provide support and drive sales.

How can I use Intercom?

You can use Intercom to offer real-time customer support, onboard new users with targeted messages, announce new features, collect feedback, and proactively engage website visitors to convert them into customers.

Where does Intercom store data?

Intercom stores customer data in secure data centers. They adhere to GDPR and other privacy regulations. You can find detailed information on their security practices and data storage locations on their website.

Reviews

Discover User Insights and Expert Opinions on Automation Tools 🚀

Francisco de Paula S.
Web Developer Market Research
February 8, 2025

"Limitless automation integrations no matter what your use case. The AI javascript code generator node is a life saver, if you get to a pont in the automation the a tool or node is not yet created to interact with latenode, the AI node can make the interaction have by writing the code thats needed for the interaction with the specific tool, just describe what you need and the AI will make it happen, the more detailed explanation you give the best response you will get."

Charles S.
Founder Small-Business
January 3, 2025

"My new best kept secret! My favorite things about LateNode are the user interface and the code editor. Trust me, being able to write "some" of your own code makes a huge difference when you're trying to build automations quickly. It took me less than half the time and less frustration, to build an automation I tried to build in Make and n8n. Honestly, the code editor and the user interface are the best parts of using LateNode. If you want to build automations fast, write some of your own code. I tried building the same automation in Make and n8n and it took twice as long and was a lot more frustrating"

Sophia E.
Automation Specialist

Latenode is a cheaper but powerful alternative to the usual AI automation tools. It’s easy to use, even for beginners, thanks to its simple and intuitive interface. I only know the basics of Java, C++, and C, so when I saw the JavaScript option, I felt a bit nervous. Thankfully, the AI Copilot made everything much easier by guiding me step by step. I’ve spent weeks learning about Latenode on YouTube because it really caught my interest. Compared to other AI tools, I think this one is the better choice. Although Latenode is still new and in development, it has great potential to become the best tool on the market in the future.

Germaine H.
Founder Information Technology
December 21, 2024

What I liked most about Latenode compared to the competition is that I did have the ability to write code and create custom nodes. Most other platforms are strictly no-code, which for me really limited what I could create with my scenarios. I also liked the AI function to assist with writing code. It has been years since I wrote anything besides a simple script, so it was good to have some assistance within the platform when needed.

Islam B.
CEO Computer Software
December 15, 2024

AI Nodes are amazing. You can use it without having API keys, it uses Latenode credit to call the AI models which makes it super easy to use. - Latenode custom GPT is very helpful especially with node configuration

Long N.
CEO, Software
October 25, 2024

I love this app! Completely perfect trial, I hope you guy can grow more. I love how they support users, in my case, there is a bug that make my own logics didn't work, but they support ASAP, fix the bug very soon, I want this app to grow!

Petar V.
CEO, Computer Software
October 25, 2024

Best low code tool on market!! I am just starting my journey deeper but for time now this tool is excellent and it is far most better then make.com. I especially like the ease of use and the fact that for Google services, there's no need to manually go to the API or the Google console to look for the Client ID and similar things. For now evertyhing is perfectly fitted to my needs

John T.
Marketing and Advertising, Self-employed
May 31, 2024

Affordable Automation with Robust Features – I've been using Latenode for over a month now, and I already prefer it over more popular options like Zapier, Pabbly, or Make. The biggest advantage of Latenode is its significantly lower automation costs, all while maintaining the same robust features. The only downside is the limited integrations, but that's understandable given that it's a newer player in the market. Overall, Latenode offers excellent value and has quickly become my go-to for automation needs. Significantly lower automation costs compared to Zapier, Pabbly, and Make Maintains the same robust features as more popular platforms Excellent value for money. Limited integrations due to being a newer player in the market

Hemanth Kumar B.
Automation Expert
July 25, 2024

Relaible alternative to Zapier and Make with Extended Functionality -JS Node, Headless Browser, AI Assistant. Ease of use and Support Quality

Hoang T.
Education Management
September 5, 2024

Latenode and their support team have been great and responsive in providing my team with support in creating a workflow where our data from Google Sheet Form Submissions will take the users that submitted the form and then use our OpenAI API to create newsletters to send to them. Latenode's price point and use of credits through execution time allows it to be a cheaper alternative to Zapier or Make. Drag and drop modules give it a familiar experience when compared to its competitors and get the same job done at a cost-effective price.

Livia F.
Owner and Developer Computer Software
November 8, 2024

I am being able to reduce the time of building my backend and still have low costs. The other platforms are way more expensive. And its always easier to measure the expenses of a scenario with  Latenode. The customer suppost always respond super fast.

Christian Jade Yap Samson
@ChristianJade
April 6, 2024

You must try it! 🔥 I've been blown away by Latenode's ease of use and affordability. As someone who's currently testing it out, I can honestly say it's exceeded my expectations at every turn. The platform itself is incredibly intuitive. They've struck a perfect balance between no-code and low-code functionality, making it accessible for beginners but powerful enough for complex automations. The best part? During my testing phase, I haven't encountered a single error. Everything has run smoothly and exactly as intended. Latenode is a game-changer for anyone looking to streamline their workflows without breaking the bank. It's a must-try for anyone looking to boost their productivity.

Hoang
@Hoang
September 6, 2024

Latenode, awesome support from the team and automation 🚀 Latenode and their support team have been great and responsive in providing my team with support in creating a workflow where our data from Google Sheet Form Submissions will take the users that submitted the form and then use our OpenAI API to create newsletters to send to them. Their price point and use of credits through execution time allows it to be a cheaper alternative to Zapier or Make. Drag and drop modules give it a familiar experience when compared to its competitors and get the same job done at a cost-effective price.

Leland Best
@Leland_Best
April 1, 2024

Finally found what I was looking for...Even before seeing what was under the hood and meeting face to face with Daniel (CMO), I was already impressed with the business model compared to the others. As someone who's been marketing software products for over 2 decades, and a user of all things automation (to some extent or another) such as Zapier, Pabbly, n8n, and Active Pieces; I felt compelled to go right for a partnership deal with these guys. It was kind of a no-brainer. Looking forward to building some incredible automations for businesses around the world with this team.

Celiker Atak
@Celiker_Atak
April 15, 2024

Latenode is a powerful automation tool. Zapier is a powerful automation tool that can help businesses of all sizes save time and money. It's easy to use, even for those with no coding experience, and it can connect hundreds of different apps and services. However, it can be expensive for some users, and it can be difficult to troubleshoot when things go wrong.The best part of the application is that it is a cheaper system compared to other platforms 🔥

Wael Esmair
@Wael_Esmair
March 21, 2024

Latenode is an extremely impressive product! Latenode's support for custom code has allowed us to tailor automation solutions precisely to our (and our clients) needs. The platform is super flexible and we are very excited to see what other non-typical use cases we can implement using their product. Support is very helpful and it's nice to know that we have a whole community to lean on.

Ryan
@Ryan
April 29, 2024

Latenode A Great Choice For Low Code. I have been working with Latenode for about 5 months moving some flows from other services. The move has been great and the team is very responsive when help was needed to learn the new system. Their pricing is better than I have seen anywhere else 🔥

Hammad Hafeez
@HammadHafeez
July 10, 2024

Latenode is Hero 🚀 Latenode blows away the competition with its unbeatable services: 99% uptime automations, affordable pricing saves me money, and the user-friendly interface keeps things running smooth plus for complex tasks, I can add custom code and headless browser automation. Forget Zapier, Latenode is my new workflow automation!

Srivamshi
@Srivamshi
April 29, 2024

Latenode = budget-friendly automation hero. Does everything I need, simple interface, great value. Ditch the expensive options! 😀

Doug
@Doug
March 6, 2024

Beginning of Great Things. They're new, but doing an excellent job providing a very serious alternative to their competition. As a beginner, Latenodes documentation, templates and affiliate connections are all helpful to get your flow ideas started. Very friendly to communicate with and looking forward to their success 🚀

Stockton F.
@stockton_fisher
March 11, 2024

I honestly love how Latenode has approached automation. The "low-code" approach is perfect for my needs. I'm not a developer, but with the help of their AI helper I can get cool stuff done very quickly! For most of the time, the beautiful drag-n-drop canvas gets the job done very efficiently. I also love their method of creating your own "connectors" using nodules. Makes it very easy to re-use custom connection nodes in other scenarios. The pricing also makes a lot of sense if you're doing "less" but "longer running" processes.

Sri Vamshi
April 29, 2024

Latenode is a hidden gem! If you use Zapier for automation, check this out. Super similar features but way, WAY more affordable. The free plan is generous, and it's easy to set up workflows even if you're not tech-savvy. Perfect for small businesses or anyone wanting to simplify their life with automation on a budget. Highly recommend!

Mike Kirshtein
Founder & Leadership at Audax Group
March 5, 2024

Latenode has replaced Zapier and Make⚡️ Our business requires us to send lots of webhooks every day and we need a reliable service that's easy on the pockets and that's Latenode.

Mohamad Eldeeb
@mohamad_eldeeb
April 10, 2024

Really good solution to automate anything with any API ! Nice integration of AI.

Loïc Pipoz
@LoïcPipoz
February 23, 2024

Really good solution to automate anything with any API ! Nice integration of AI. Would love if launching service on AWS EU !! 🔥

Chandresh Yadav
@ChandreshYadav
July 7, 2024

Works fine cheaper then Zapier! 💸

Nabil Narin
@NabilNarin
July 6, 2024

Latenode overall are great! 🚀 Its great to see latenode because it offers cheaper price and also the platform are easy to navigate and not to steep for learning but maybe the documentation should be updated. everything else are perfect!

Carlos Jimenez
@CarlosJimenez
August 28, 2024

Best automation tool for the price. The price model is excellent for complex automation. The integrations are dev friendly and the Code optiones are a life saver. I think this software is a incredible product with an awesome future 🚀

Intercom integrations: Where they work best and how to use them

  • Customer Support: When new Jira issues arise, Intercom shares conversation data. This helps support teams track related user interactions.
  • Marketing: Intercom updates Mailchimp with new user data from conversations. This helps target marketing efforts based on customer engagement.
  • Sales: Qualify leads faster; Intercom sends new conversation details to Salesforce. Sales reps get immediate context for outreach.
  • Product Management: New Intercom feedback triggers Airtable records, centralizing user insights. Product teams can track feature requests efficiently.
  • HR: When Intercom detects negative support sentiment, Slack notifies HR. This flags potential employee burnout proactively.

Top 8 Intercom integrations for 2025

  • Jira. Create Intercom conversations from new Jira issues to proactively engage users needing assistance.
  • Airtable. Sync new user data from Intercom to update records in Airtable databases for centralized data management.
  • Twilio. Send SMS updates via Twilio to users based on their Intercom conversation status or tags.
  • HubSpot. Create or update HubSpot contacts from new Intercom leads, ensuring sales and marketing alignment.
  • Google Sheets. Export Intercom conversation data to Google Sheets for reporting and custom analysis.
  • Slack. Post Intercom conversation summaries to Slack channels for team awareness and collaboration.
  • Mailchimp. Add new Intercom users to Mailchimp lists for targeted email marketing campaigns.
  • Salesforce. Create new Salesforce leads from Intercom conversations that meet specific criteria.

FAQ about Intercom

What is Intercom?

Intercom is a customer communications platform that allows businesses to interact with customers through various channels like live chat, email, and in-app messages to provide support and drive sales.

How can I use Intercom?

You can use Intercom to offer real-time customer support, onboard new users with targeted messages, announce new features, collect feedback, and proactively engage website visitors to convert them into customers.

Where does Intercom store data?

Intercom stores customer data in secure data centers. They adhere to GDPR and other privacy regulations. You can find detailed information on their security practices and data storage locations on their website.