How to connect JustCall and Canny
Create a New Scenario to Connect JustCall and Canny
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Canny will be your first step. To do this, click "Choose an app," find JustCall or Canny, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Canny Node
Next, click the plus (+) icon on the JustCall node, select Canny from the list of available apps, and choose the action you need from the list of nodes within Canny.


JustCall
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Canny


Authenticate Canny
Now, click the Canny node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Canny settings. Authentication allows you to use Canny through Latenode.
Configure the JustCall and Canny Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Canny Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
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AI Anthropic Claude 3
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Canny
Trigger on Webhook
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JustCall
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring JustCall, Canny, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Canny integration works as expected. Depending on your setup, data should flow between JustCall and Canny (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and Canny
JustCall + Canny + Slack: When a new call is logged in JustCall, the flow checks if the call's notes mention any features requested on Canny. If so, a message is sent to a designated Slack channel containing the call details and the related Canny post.
Canny + JustCall + HubSpot: When a user adds a new post or comment on Canny, the flow finds their contact information in HubSpot. Then, a call engagement is created in HubSpot, and finally a text message is sent via JustCall.
JustCall and Canny integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Canny
Integrate Canny with Latenode to automate feedback management. Capture user suggestions and bug reports directly, then route them to the right teams. Use AI to categorize input, update task trackers, and notify users of progress, automating the feedback loop and improving responsiveness.
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See how Latenode works
FAQ JustCall and Canny
How can I connect my JustCall account to Canny using Latenode?
To connect your JustCall account to Canny on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and Canny accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically post JustCall call feedback to Canny?
Yes, you can! Latenode's flexible workflows automate feedback transfer, enriching Canny with direct customer insights and boosting product development focus.
What types of tasks can I perform by integrating JustCall with Canny?
Integrating JustCall with Canny allows you to perform various tasks, including:
- Create new Canny posts from JustCall missed call alerts.
- Update Canny post status based on JustCall call outcomes.
- Add JustCall caller details to existing Canny feedback posts.
- Trigger JustCall callbacks when new Canny feature requests appear.
- Enrich Canny data using AI-powered sentiment from call transcripts.
How secure is JustCall data transfer using Latenode?
Latenode employs robust encryption and security protocols to ensure safe data transmission, protecting sensitive information between JustCall and Canny.
Are there any limitations to the JustCall and Canny integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Real-time synchronization depends on API availability and rate limits.
- Complex data transformations might require custom JavaScript code.
- Historical JustCall data migration to Canny might need manual handling.