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Automatically trigger Delighted surveys after JustCall interactions to gauge customer satisfaction. Latenode's visual editor and affordable execution pricing make customizing and scaling feedback loops easier than ever with no-code.
Connect JustCall and Delighted in minutes with Latenode.
Create JustCall to Delighted workflow
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Create a New Scenario to Connect JustCall and Delighted
In the workspace, click the βCreate New Scenarioβ button.
Add the First Step
Add the first node β a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Delighted will be your first step. To do this, click "Choose an app," find JustCall or Delighted, and select the appropriate trigger to start the scenario.
Add the JustCall Node
Select the JustCall node from the app selection panel on the right.
JustCall
Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Delighted Node
Next, click the plus (+) icon on the JustCall node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
JustCall
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the JustCall and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
JavaScript
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AI Anthropic Claude 3
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Delighted
Trigger on Webhook
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JustCall
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Iterator
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Webhook response
Save and Activate the Scenario
After configuring JustCall, Delighted, and any additional nodes, donβt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking βRun onceβ and triggering an event to check if the JustCall and Delighted integration works as expected. Depending on your setup, data should flow between JustCall and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
JustCall + Delighted + Slack: After a call ends in JustCall, send a customer satisfaction survey via Delighted. Based on the survey response, post a message to a dedicated Slack channel to notify the team of the feedback received.
Delighted + JustCall + Google Sheets: When a new survey response is received in Delighted, retrieve call data from JustCall (if contact exists) and store both the survey response and call details in Google Sheets for analysis.
About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI β all without per-step costs.
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How can I connect my JustCall account to Delighted using Latenode?
To connect your JustCall account to Delighted on Latenode, follow these steps:
Can I trigger Delighted surveys after JustCall calls?
Yes, you can! Latenode allows you to automatically send Delighted surveys after calls in JustCall, improving response rates. Leverage conditional logic to filter based on call outcomes.
What types of tasks can I perform by integrating JustCall with Delighted?
Integrating JustCall with Delighted allows you to perform various tasks, including:
How do I handle failed JustCall calls on Latenode?
Use Latenode's error handling to trigger fallback actions for failed JustCall calls. Send SMS follow-ups or create support tickets automatically.
Are there any limitations to the JustCall and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of: