How to connect JustCall and Formstack
Create a New Scenario to Connect JustCall and Formstack
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Formstack will be your first step. To do this, click "Choose an app," find JustCall or Formstack, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Formstack Node
Next, click the plus (+) icon on the JustCall node, select Formstack from the list of available apps, and choose the action you need from the list of nodes within Formstack.


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Formstack


Authenticate Formstack
Now, click the Formstack node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Formstack settings. Authentication allows you to use Formstack through Latenode.
Configure the JustCall and Formstack Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Formstack Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Formstack
Trigger on Webhook
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JustCall
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Webhook response


Save and Activate the Scenario
After configuring JustCall, Formstack, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Formstack integration works as expected. Depending on your setup, data should flow between JustCall and Formstack (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and Formstack
JustCall + Formstack + Slack: When a call is missed in JustCall, a new support request is created in Formstack. A message is then sent to a designated Slack channel to notify the support team of the new request.
Formstack + JustCall + Google Sheets: When a new form submission is received in Formstack, JustCall initiates a call to the submitter. The outcome of the call is then logged as a new row in a Google Sheet.
JustCall and Formstack integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Formstack
Use Formstack with Latenode to capture data via forms and automatically trigger workflows. Update databases, send notifications, or create documents based on submissions. Latenode adds logic, routing, and integrations to scale Formstack beyond simple data collection with visual tools and custom code.
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See how Latenode works
FAQ JustCall and Formstack
How can I connect my JustCall account to Formstack using Latenode?
To connect your JustCall account to Formstack on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and Formstack accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically update Formstack submissions after JustCall calls?
Yes, you can! With Latenode, trigger updates to Formstack based on JustCall call outcomes. This ensures your data stays synchronized and accurate, leveraging Latenode’s advanced logic.
What types of tasks can I perform by integrating JustCall with Formstack?
Integrating JustCall with Formstack allows you to perform various tasks, including:
- Automatically create Formstack submissions from new JustCall call logs.
- Update Formstack entries when a JustCall call status changes.
- Send personalized SMS via JustCall upon Formstack submission.
- Log JustCall call details within Formstack submission notes.
- Trigger JustCall callbacks when new entries are added to Formstack.
What JustCall events can trigger Formstack actions in Latenode?
JustCall events like new calls, call completion, or SMS received can trigger actions in Formstack, allowing real-time automation and streamlined workflows via Latenode.
Are there any limitations to the JustCall and Formstack integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Real-time updates depend on the API limits of both JustCall and Formstack.
- Historical data migration between the two apps isn't directly supported.