How to connect JustCall and Productboard
Create a New Scenario to Connect JustCall and Productboard
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or Productboard will be your first step. To do this, click "Choose an app," find JustCall or Productboard, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the Productboard Node
Next, click the plus (+) icon on the JustCall node, select Productboard from the list of available apps, and choose the action you need from the list of nodes within Productboard.


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Productboard


Authenticate Productboard
Now, click the Productboard node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Productboard settings. Authentication allows you to use Productboard through Latenode.
Configure the JustCall and Productboard Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and Productboard Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Productboard
Trigger on Webhook
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JustCall
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring JustCall, Productboard, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and Productboard integration works as expected. Depending on your setup, data should flow between JustCall and Productboard (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and Productboard
JustCall + Productboard + Slack: When a new text message is received in JustCall, the content is used to create a new note in Productboard. A notification with the note's details is then sent to a designated Slack channel to alert the product team about new customer feedback.
Productboard + JustCall + Google Sheets: When a new feature is created in Productboard, relevant data along with JustCall call data (if available via contact information) are logged into a Google Sheet for analysis and tracking of feature requests.
JustCall and Productboard integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About Productboard
Sync Productboard insights into Latenode to automate product development workflows. Track feature requests, prioritize tasks, and trigger actions in other apps (like Jira or Slack) based on user feedback. Build custom reports and alerts using Latenode's visual editor, making feedback actionable across teams without manual data wrangling.
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FAQ JustCall and Productboard
How can I connect my JustCall account to Productboard using Latenode?
To connect your JustCall account to Productboard on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and Productboard accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Productboard features from JustCall call summaries?
Yes, you can! Latenode's AI block can parse call summaries and automatically create features in Productboard, streamlining feedback integration for efficient product development.
What types of tasks can I perform by integrating JustCall with Productboard?
Integrating JustCall with Productboard allows you to perform various tasks, including:
- Create new Productboard features based on tagged keywords in JustCall call transcripts.
- Update existing Productboard features with customer feedback from JustCall calls.
- Log JustCall call data as notes on specific features within Productboard.
- Trigger automated notifications in Slack when new feedback is added.
- Analyze call sentiment using AI and update feature prioritization in Productboard.
Can I use JavaScript within my JustCall and Productboard automations?
Yes! Latenode's JavaScript blocks provide flexible data transformation and custom logic when connecting JustCall and Productboard, extending no-code capabilities.
Are there any limitations to the JustCall and Productboard integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical data migration requires custom workflow design using provided APIs.
- Complex data transformations might need JavaScript for optimal handling.
- Rate limits on the JustCall and Productboard APIs are subject to change.