How to connect JustCall and WhatsApp Business Cloud
Create a New Scenario to Connect JustCall and WhatsApp Business Cloud
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a JustCall, triggered by another scenario, or executed manually (for testing purposes). In most cases, JustCall or WhatsApp Business Cloud will be your first step. To do this, click "Choose an app," find JustCall or WhatsApp Business Cloud, and select the appropriate trigger to start the scenario.

Add the JustCall Node
Select the JustCall node from the app selection panel on the right.


JustCall

Configure the JustCall
Click on the JustCall node to configure it. You can modify the JustCall URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the WhatsApp Business Cloud Node
Next, click the plus (+) icon on the JustCall node, select WhatsApp Business Cloud from the list of available apps, and choose the action you need from the list of nodes within WhatsApp Business Cloud.


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WhatsApp Business Cloud


Authenticate WhatsApp Business Cloud
Now, click the WhatsApp Business Cloud node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your WhatsApp Business Cloud settings. Authentication allows you to use WhatsApp Business Cloud through Latenode.
Configure the JustCall and WhatsApp Business Cloud Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the JustCall and WhatsApp Business Cloud Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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WhatsApp Business Cloud
Trigger on Webhook
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JustCall
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Iterator
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Webhook response


Save and Activate the Scenario
After configuring JustCall, WhatsApp Business Cloud, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the JustCall and WhatsApp Business Cloud integration works as expected. Depending on your setup, data should flow between JustCall and WhatsApp Business Cloud (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect JustCall and WhatsApp Business Cloud
JustCall + HubSpot + WhatsApp Business Cloud: When a new call is logged in JustCall, create a call engagement in HubSpot. Then, send a follow-up WhatsApp message based on the call outcome.
WhatsApp Business Cloud + JustCall + Google Sheets: When a new message is received in WhatsApp Business Cloud, save the conversation details to a Google Sheet. Use JustCall to initiate calls based on new rows added to the Google Sheet.
JustCall and WhatsApp Business Cloud integration alternatives

About JustCall
Use JustCall in Latenode to automate call workflows: trigger calls based on CRM updates, send SMS follow-ups, and log call data. Latenode adds visual flow control, custom logic, and data enrichment missing in basic JustCall setups. Create complex, scalable call-centric processes with no-code tools and flexible JavaScript.
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About WhatsApp Business Cloud
Use WhatsApp Business Cloud in Latenode for automated messaging workflows. Send personalized updates, order confirmations, or support replies. Integrate it with your CRM, e-commerce platform, or database. Automate routing and customize messages with Latenode's visual editor and JavaScript support for flexible, scalable communication.
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FAQ JustCall and WhatsApp Business Cloud
How can I connect my JustCall account to WhatsApp Business Cloud using Latenode?
To connect your JustCall account to WhatsApp Business Cloud on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select JustCall and click on "Connect".
- Authenticate your JustCall and WhatsApp Business Cloud accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automate appointment reminders via WhatsApp?
Yes, you can! Latenode's visual editor makes it simple to trigger WhatsApp messages based on JustCall appointment data, ensuring clients never miss scheduled calls and boosting engagement.
What types of tasks can I perform by integrating JustCall with WhatsApp Business Cloud?
Integrating JustCall with WhatsApp Business Cloud allows you to perform various tasks, including:
- Send WhatsApp messages for missed JustCall calls.
- Create new WhatsApp contacts from JustCall call logs.
- Automatically share JustCall voicemails via WhatsApp.
- Update contact details in WhatsApp based on JustCall data.
- Send surveys via WhatsApp after a JustCall interaction.
Can I use JavaScript with JustCall on Latenode?
Yes! Latenode enables advanced users to extend JustCall integrations with custom JavaScript code for complex data manipulations and logic.
Are there any limitations to the JustCall and WhatsApp Business Cloud integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Message template approval is still required by WhatsApp Business Cloud.
- Call recording data may require advanced parsing using JavaScript.
- Complex routing rules may need custom JavaScript logic.