.svg){kind=icon}
How to connect Kintone and Delighted
Create a New Scenario to Connect Kintone and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kintone, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kintone or Delighted will be your first step. To do this, click "Choose an app," find Kintone or Delighted, and select the appropriate trigger to start the scenario.
Add the Kintone Node
Select the Kintone node from the app selection panel on the right.
+
1
Kintone
Add the Delighted Node
Next, click the plus (+) icon on the Kintone node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
1
Kintone
⚙
+
2
Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Kintone and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kintone and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
5
JavaScript
⚙
6
AI Anthropic Claude 3
⚙
+
7
Delighted
1
Trigger on Webhook
⚙
2
Kintone
⚙
⚙
3
Iterator
⚙
+
4
Webhook response
Save and Activate the Scenario
After configuring Kintone, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kintone and Delighted integration works as expected. Depending on your setup, data should flow between Kintone and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kintone and Delighted
Delighted + Kintone + Slack: When a new negative response is received in Delighted, the automation retrieves the corresponding customer record from Kintone and sends a notification to a designated Slack channel with the Kintone record details.
Delighted + Kintone + Jira: When new negative feedback is submitted in Delighted, the automation fetches the associated customer information from Kintone and automatically creates a support ticket in Jira, incorporating the customer's details from Kintone into the ticket.
Kintone and Delighted integration alternatives
About Kintone
Integrate Kintone into Latenode to automate custom application workflows. Sync data, trigger actions, and manage processes without code. Extend Kintone's capabilities with Latenode's visual builder, JavaScript functions, and AI tools to automate data validation, reporting, and notifications. Scale efficiently and only pay for what you use.
Related categories
About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
Related categories
See how Latenode works
.svg)
.png)
FAQ Kintone and Delighted
How can I connect my Kintone account to Delighted using Latenode?
To connect your Kintone account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kintone and click on "Connect".
- Authenticate your Kintone and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Delighted surveys from Kintone record updates?
Yes, you can! Latenode allows triggering Delighted surveys based on Kintone record changes. Automate feedback collection and improve customer satisfaction, all without coding!
What types of tasks can I perform by integrating Kintone with Delighted?
Integrating Kintone with Delighted allows you to perform various tasks, including:
- Automatically sending customer satisfaction surveys after a Kintone project is completed.
- Creating Kintone records from new Delighted survey responses for detailed analysis.
- Updating Kintone customer profiles with sentiment scores from Delighted feedback.
- Triggering internal notifications in Kintone based on negative Delighted survey results.
- Segmenting customers in Delighted based on data stored within your Kintone apps.
How secure is my Kintone data when using Latenode integrations?
Latenode employs robust security measures, including encryption and secure authentication, to protect your Kintone data during all integration processes.
Are there any limitations to the Kintone and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Kintone app structures might require advanced configuration within Latenode.
- Delighted survey quotas and rate limits still apply when using automated triggers.
- Real-time data synchronization depends on the API availability of both Kintone and Delighted.
