How to connect Kintone and Facebook Messenger
Create a New Scenario to Connect Kintone and Facebook Messenger
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kintone, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kintone or Facebook Messenger will be your first step. To do this, click "Choose an app," find Kintone or Facebook Messenger, and select the appropriate trigger to start the scenario.

Add the Kintone Node
Select the Kintone node from the app selection panel on the right.

Kintone
Add the Facebook Messenger Node
Next, click the plus (+) icon on the Kintone node, select Facebook Messenger from the list of available apps, and choose the action you need from the list of nodes within Facebook Messenger.

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Authenticate Facebook Messenger
Now, click the Facebook Messenger node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Facebook Messenger settings. Authentication allows you to use Facebook Messenger through Latenode.
Configure the Kintone and Facebook Messenger Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kintone and Facebook Messenger Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Facebook Messenger
Trigger on Webhook
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Iterator
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Webhook response

Save and Activate the Scenario
After configuring Kintone, Facebook Messenger, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kintone and Facebook Messenger integration works as expected. Depending on your setup, data should flow between Kintone and Facebook Messenger (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kintone and Facebook Messenger
Kintone + Slack + Facebook Messenger: When a new record is created in Kintone, a message is sent to a designated Slack channel. If a user responds to that message in Slack, a message is sent to them via Facebook Messenger.
Facebook Messenger + Kintone + Google Sheets: When a user submits a contact form via Facebook Messenger, the information is saved to a new record in Kintone. The contact's details are then added as a new row in a Google Sheet for tracking and analysis.
Kintone and Facebook Messenger integration alternatives
About Kintone
Integrate Kintone into Latenode to automate custom application workflows. Sync data, trigger actions, and manage processes without code. Extend Kintone's capabilities with Latenode's visual builder, JavaScript functions, and AI tools to automate data validation, reporting, and notifications. Scale efficiently and only pay for what you use.
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About Facebook Messenger
Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.
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See how Latenode works
FAQ Kintone and Facebook Messenger
How can I connect my Kintone account to Facebook Messenger using Latenode?
To connect your Kintone account to Facebook Messenger on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kintone and click on "Connect".
- Authenticate your Kintone and Facebook Messenger accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send Kintone updates via Messenger?
Yes, you can! Latenode allows you to send Kintone updates directly to Facebook Messenger. Keep your team instantly informed, enhancing real-time collaboration and decision-making, plus customize notifications with JavaScript.
What types of tasks can I perform by integrating Kintone with Facebook Messenger?
Integrating Kintone with Facebook Messenger allows you to perform various tasks, including:
- Send Facebook Messenger notifications when a new record is created in Kintone.
- Update Kintone records based on responses received through Facebook Messenger.
- Create Kintone records from information submitted via Facebook Messenger.
- Send daily or weekly summaries of Kintone data to a Facebook Messenger group.
- Automatically answer common questions via Messenger using Kintone data and AI.
How secure is connecting Kintone and Facebook Messenger via Latenode?
Latenode uses secure authentication methods to protect your data during the connection and data transfer between Kintone and Facebook Messenger. We utilize industry-standard encryption.
Are there any limitations to the Kintone and Facebook Messenger integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Large file attachments from Kintone may not be fully supported in Messenger.
- Rate limits on the Facebook Messenger API may affect high-volume workflows.
- Custom field types in Kintone might require custom JavaScript for data mapping.