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How to connect Kintone and Userback
Create a New Scenario to Connect Kintone and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Kintone, triggered by another scenario, or executed manually (for testing purposes). In most cases, Kintone or Userback will be your first step. To do this, click "Choose an app," find Kintone or Userback, and select the appropriate trigger to start the scenario.
Add the Kintone Node
Select the Kintone node from the app selection panel on the right.
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Add the Userback Node
Next, click the plus (+) icon on the Kintone node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Kintone and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Kintone and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Kintone, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Kintone and Userback integration works as expected. Depending on your setup, data should flow between Kintone and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Kintone and Userback
Userback + Kintone + Slack: When new feedback is received in Userback, a new record is created in Kintone. A notification is then sent to a designated Slack channel to inform the relevant team.
Userback + Kintone + Google Sheets: When new feedback is submitted via Userback, the details are captured. A new record is created in Kintone, and the Userback and Kintone data is added to a Google Sheet for consolidated tracking and analysis.
Kintone and Userback integration alternatives
About Kintone
Integrate Kintone into Latenode to automate custom application workflows. Sync data, trigger actions, and manage processes without code. Extend Kintone's capabilities with Latenode's visual builder, JavaScript functions, and AI tools to automate data validation, reporting, and notifications. Scale efficiently and only pay for what you use.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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See how Latenode works
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FAQ Kintone and Userback
How can I connect my Kintone account to Userback using Latenode?
To connect your Kintone account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Kintone and click on "Connect".
- Authenticate your Kintone and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically create Userback tickets from new Kintone records?
Yes, you can! Latenode enables automated workflows, instantly turning Kintone entries into Userback tickets. Improve response times and streamline feedback management with this integration.
What types of tasks can I perform by integrating Kintone with Userback?
Integrating Kintone with Userback allows you to perform various tasks, including:
- Create Userback feedback items when a new Kintone record is created.
- Update Kintone records when Userback feedback status changes.
- Send notifications based on Userback feedback received in Kintone.
- Aggregate feedback data from Userback into Kintone for reporting.
- Trigger custom workflows based on Userback feedback scores in Kintone.
How secure is Kintone data when integrated with Latenode?
Latenode employs robust security measures, including encryption and access controls, ensuring your Kintone data remains secure during integration.
Are there any limitations to the Kintone and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require custom JavaScript code.
- Rate limits of the Kintone and Userback APIs still apply.
- Initial setup requires a basic understanding of Kintone and Userback data structures.
