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How to connect Klaviyo and Delighted
Create a New Scenario to Connect Klaviyo and Delighted
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Klaviyo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Klaviyo or Delighted will be your first step. To do this, click "Choose an app," find Klaviyo or Delighted, and select the appropriate trigger to start the scenario.
Add the Klaviyo Node
Select the Klaviyo node from the app selection panel on the right.
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Add the Delighted Node
Next, click the plus (+) icon on the Klaviyo node, select Delighted from the list of available apps, and choose the action you need from the list of nodes within Delighted.
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Delighted
Authenticate Delighted
Now, click the Delighted node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Delighted settings. Authentication allows you to use Delighted through Latenode.
Configure the Klaviyo and Delighted Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Klaviyo and Delighted Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Delighted
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Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Klaviyo, Delighted, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Klaviyo and Delighted integration works as expected. Depending on your setup, data should flow between Klaviyo and Delighted (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Klaviyo and Delighted
Shopify + Delighted + Klaviyo: When a new order is placed in Shopify, send a customer satisfaction survey via Delighted. If the customer hasn't been added to Klaviyo, add them to a specific list.
Delighted + Klaviyo + Zendesk: When a new negative response is received in Delighted, create a Zendesk ticket to address the feedback. Simultaneously, send an email via Klaviyo to the customer acknowledging their feedback and informing them that a ticket has been created.
Klaviyo and Delighted integration alternatives
About Klaviyo
Use Klaviyo in Latenode to automate email marketing based on real-time triggers. Sync customer data, personalize campaigns, and track results within automated workflows. Connect Klaviyo to other apps like CRMs or payment gateways. Run automations without per-step cost limits, scale email personalization, and use AI to improve campaign targeting.
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About Delighted
Automate feedback loops with Delighted in Latenode. Send surveys post-interaction and instantly act on results. Route scores to your team's Slack, update records in your CRM, or trigger follow-ups based on sentiment. Build adaptable workflows with no-code tools, custom logic, and AI — all without per-step costs.
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FAQ Klaviyo and Delighted
How can I connect my Klaviyo account to Delighted using Latenode?
To connect your Klaviyo account to Delighted on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Klaviyo and click on "Connect".
- Authenticate your Klaviyo and Delighted accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger email flows based on Delighted survey responses?
Yes, you can! Latenode allows you to trigger Klaviyo email campaigns based on Delighted survey scores, creating personalized follow-ups for improved customer retention.
What types of tasks can I perform by integrating Klaviyo with Delighted?
Integrating Klaviyo with Delighted allows you to perform various tasks, including:
- Send targeted Klaviyo emails based on specific Delighted survey responses.
- Update Klaviyo profiles with customer satisfaction data from Delighted.
- Trigger Delighted surveys based on customer actions tracked in Klaviyo.
- Automatically segment Klaviyo lists based on Delighted feedback scores.
- Analyze survey results and email campaign performance in a unified view.
How secure is my Klaviyo data when using Latenode?
Latenode employs robust security measures, including encryption and access controls, ensuring your Klaviyo data is protected throughout the integration process.
Are there any limitations to the Klaviyo and Delighted integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Delighted data may not be immediately available in Klaviyo.
- Complex conditional logic may require JavaScript for advanced workflows.
- Rate limits from Klaviyo and Delighted may impact high-volume automations.
