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How to connect Klaviyo and Userback
Create a New Scenario to Connect Klaviyo and Userback
In the workspace, click the “Create New Scenario” button.
Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Klaviyo, triggered by another scenario, or executed manually (for testing purposes). In most cases, Klaviyo or Userback will be your first step. To do this, click "Choose an app," find Klaviyo or Userback, and select the appropriate trigger to start the scenario.
Add the Klaviyo Node
Select the Klaviyo node from the app selection panel on the right.
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Add the Userback Node
Next, click the plus (+) icon on the Klaviyo node, select Userback from the list of available apps, and choose the action you need from the list of nodes within Userback.
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Authenticate Userback
Now, click the Userback node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Userback settings. Authentication allows you to use Userback through Latenode.
Configure the Klaviyo and Userback Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Klaviyo and Userback Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.
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Userback
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Trigger on Webhook
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Webhook response
Save and Activate the Scenario
After configuring Klaviyo, Userback, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Klaviyo and Userback integration works as expected. Depending on your setup, data should flow between Klaviyo and Userback (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Klaviyo and Userback
Userback + Klaviyo + Slack: When new feedback is created in Userback, a personalized email follow-up is sent via Klaviyo. The team is also notified in a dedicated Slack channel.
Userback + Klaviyo + Google Sheets: Each time new feedback is submitted via Userback, the data is stored in a Google Sheets spreadsheet for analysis and record-keeping. A customer appreciation email is then triggered in Klaviyo.
Klaviyo and Userback integration alternatives
About Klaviyo
Use Klaviyo in Latenode to automate email marketing based on real-time triggers. Sync customer data, personalize campaigns, and track results within automated workflows. Connect Klaviyo to other apps like CRMs or payment gateways. Run automations without per-step cost limits, scale email personalization, and use AI to improve campaign targeting.
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About Userback
Use Userback in Latenode to automate feedback loops. Collect user feedback, then trigger actions based on sentiment or keywords. Route bug reports, feature requests, and support queries directly into your workflows. Close the loop faster and with greater accuracy than standalone solutions.
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FAQ Klaviyo and Userback
How can I connect my Klaviyo account to Userback using Latenode?
To connect your Klaviyo account to Userback on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Klaviyo and click on "Connect".
- Authenticate your Klaviyo and Userback accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I trigger Klaviyo emails based on Userback feedback?
Yes, you can! Latenode allows you to trigger targeted Klaviyo emails based on Userback feedback, enhancing customer engagement using real-time feedback data to personalize campaigns.
What types of tasks can I perform by integrating Klaviyo with Userback?
Integrating Klaviyo with Userback allows you to perform various tasks, including:
- Automatically add new Userback users to a Klaviyo list.
- Trigger email sequences based on feedback sentiment.
- Update user properties in Klaviyo with Userback data.
- Send internal notifications for critical feedback.
- Create personalized segments in Klaviyo based on feedback tags.
How can I use Klaviyo data to personalize Userback widgets?
Use Latenode to pass Klaviyo profile data to Userback, creating dynamic, personalized feedback widgets for each user, increasing relevance and response rates.
Are there any limitations to the Klaviyo and Userback integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Historical Userback data may require manual migration for initial setup.
- Complex segmentation logic in Klaviyo may require custom JavaScript nodes.
- Rate limits of Klaviyo and Userback APIs apply to high-volume workflows.
