How to connect Knack and Facebook Messenger
Create a New Scenario to Connect Knack and Facebook Messenger
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Knack, triggered by another scenario, or executed manually (for testing purposes). In most cases, Knack or Facebook Messenger will be your first step. To do this, click "Choose an app," find Knack or Facebook Messenger, and select the appropriate trigger to start the scenario.

Add the Knack Node
Select the Knack node from the app selection panel on the right.


Knack

Add the Facebook Messenger Node
Next, click the plus (+) icon on the Knack node, select Facebook Messenger from the list of available apps, and choose the action you need from the list of nodes within Facebook Messenger.


Knack
⚙

Facebook Messenger


Authenticate Facebook Messenger
Now, click the Facebook Messenger node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your Facebook Messenger settings. Authentication allows you to use Facebook Messenger through Latenode.
Configure the Knack and Facebook Messenger Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Knack and Facebook Messenger Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

JavaScript
⚙
AI Anthropic Claude 3
⚙

Facebook Messenger
Trigger on Webhook
⚙

Knack
⚙
⚙
Iterator
⚙
Webhook response


Save and Activate the Scenario
After configuring Knack, Facebook Messenger, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Knack and Facebook Messenger integration works as expected. Depending on your setup, data should flow between Knack and Facebook Messenger (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Knack and Facebook Messenger
Facebook Messenger + Knack + Twilio: When a user messages a Facebook page, their inquiry is logged in Knack. If they haven't confirmed their appointment, a Twilio SMS reminder is sent.
Facebook Messenger + Knack + Google Sheets: New Facebook Messenger inquiries and user data are saved to a Knack database. A new row is added to Google Sheets to record the interaction.
Knack and Facebook Messenger integration alternatives

About Knack
Use Knack with Latenode to build custom database apps and automate workflows. Connect Knack data to other services, like CRMs or marketing tools, without code. Latenode lets you transform and route Knack data, create advanced logic, and scale automation beyond Knack's built-in limits, all visually and affordably.
Related categories

About Facebook Messenger
Connect Facebook Messenger to Latenode to automate customer support or send personalized updates. Build flows to handle inbound messages, trigger actions in other apps, and route conversations intelligently. Use Latenode's visual editor and scripting tools to scale communication workflows with custom logic, without step-based pricing.
Related categories
See how Latenode works
FAQ Knack and Facebook Messenger
How can I connect my Knack account to Facebook Messenger using Latenode?
To connect your Knack account to Facebook Messenger on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Knack and click on "Connect".
- Authenticate your Knack and Facebook Messenger accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I send Knack database updates via Messenger?
Yes, you can! Latenode's visual editor makes it easy. Get real-time Messenger notifications for new Knack records, crucial for immediate action and improved response times.
What types of tasks can I perform by integrating Knack with Facebook Messenger?
Integrating Knack with Facebook Messenger allows you to perform various tasks, including:
- Send personalized welcome messages to new Knack database entries.
- Notify a Messenger group when a Knack record status changes.
- Create Knack records from information received via Messenger.
- Update Knack records based on user interactions in Messenger.
- Schedule automated Messenger reminders based on Knack data.
Can I use JavaScript code to customize Knack Messenger workflows?
Absolutely! Latenode allows full JavaScript integration. Add custom logic and data transformations for advanced control over your automations.
Are there any limitations to the Knack and Facebook Messenger integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require JavaScript knowledge.
- Facebook Messenger's API rate limits apply to message sending.
- Knack API usage is subject to your Knack subscription plan.