How to connect Landbot.io and LiveChat
Create a New Scenario to Connect Landbot.io and LiveChat
In the workspace, click the โCreate New Scenarioโ button.

Add the First Step
Add the first node โ a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Landbot.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Landbot.io or LiveChat will be your first step. To do this, click "Choose an app," find Landbot.io or LiveChat, and select the appropriate trigger to start the scenario.

Add the Landbot.io Node
Select the Landbot.io node from the app selection panel on the right.

Landbot.io
Configure the Landbot.io
Click on the Landbot.io node to configure it. You can modify the Landbot.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the LiveChat Node
Next, click the plus (+) icon on the Landbot.io node, select LiveChat from the list of available apps, and choose the action you need from the list of nodes within LiveChat.

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Authenticate LiveChat
Now, click the LiveChat node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your LiveChat settings. Authentication allows you to use LiveChat through Latenode.
Configure the Landbot.io and LiveChat Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Landbot.io and LiveChat Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that donโt require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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Save and Activate the Scenario
After configuring Landbot.io, LiveChat, and any additional nodes, donโt forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking โRun onceโ and triggering an event to check if the Landbot.io and LiveChat integration works as expected. Depending on your setup, data should flow between Landbot.io and LiveChat (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Landbot.io and LiveChat
Landbot.io + LiveChat + Google Sheets: When a Landbot conversation event is triggered, the conversation is initiated in LiveChat. The lead details and chat transcript are then logged in Google Sheets for analysis.
LiveChat + Landbot.io + Slack: When a LiveChat conversation is deactivated, the transcript is sent to Landbot to update the customer's record or create a new one. Then, a message containing the transcript summary is sent to a designated Slack channel for review.
Landbot.io and LiveChat integration alternatives
About Landbot.io
Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.
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About LiveChat
Integrate LiveChat into Latenode to automate support workflows. Route chats based on keywords, tag conversations, or trigger automated responses. Connect LiveChat data to other apps (CRM, databases) for unified insights. Simplify complex routing and ensure agents have context โ all visually, and without code.
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See how Latenode works
FAQ Landbot.io and LiveChat
How can I connect my Landbot.io account to LiveChat using Latenode?
To connect your Landbot.io account to LiveChat on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Landbot.io and click on "Connect".
- Authenticate your Landbot.io and LiveChat accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I automatically send Landbot.io leads to LiveChat?
Yes, you can! Latenode's visual builder simplifies sending new Landbot.io leads directly to LiveChat, enabling immediate agent interaction and improved customer engagement.
What types of tasks can I perform by integrating Landbot.io with LiveChat?
Integrating Landbot.io with LiveChat allows you to perform various tasks, including:
- Automatically create LiveChat tickets from Landbot.io submissions.
- Send survey responses from Landbot.io to LiveChat for analysis.
- Update LiveChat visitor details with Landbot.io profile data.
- Trigger Landbot.io flows based on LiveChat conversation events.
- Route high-value leads from Landbot.io to dedicated LiveChat agents.
Can I use JavaScript code to customize the Landbot.io integration?
Yes! Latenode allows you to use JavaScript to deeply customize the Landbot.io and LiveChat integration, extending capabilities beyond simple no-code options.
Are there any limitations to the Landbot.io and LiveChat integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex Landbot.io logic might require JavaScript for full integration.
- Rate limits of Landbot.io and LiveChat APIs may affect high-volume workflows.
- Real-time data synchronization depends on API availability from both services.