How to connect Landbot.io and SmartSuite
Create a New Scenario to Connect Landbot.io and SmartSuite
In the workspace, click the “Create New Scenario” button.

Add the First Step
Add the first node – a trigger that will initiate the scenario when it receives the required event. Triggers can be scheduled, called by a Landbot.io, triggered by another scenario, or executed manually (for testing purposes). In most cases, Landbot.io or SmartSuite will be your first step. To do this, click "Choose an app," find Landbot.io or SmartSuite, and select the appropriate trigger to start the scenario.

Add the Landbot.io Node
Select the Landbot.io node from the app selection panel on the right.

Landbot.io
Configure the Landbot.io
Click on the Landbot.io node to configure it. You can modify the Landbot.io URL and choose between DEV and PROD versions. You can also copy it for use in further automations.
Add the SmartSuite Node
Next, click the plus (+) icon on the Landbot.io node, select SmartSuite from the list of available apps, and choose the action you need from the list of nodes within SmartSuite.

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Authenticate SmartSuite
Now, click the SmartSuite node and select the connection option. This can be an OAuth2 connection or an API key, which you can obtain in your SmartSuite settings. Authentication allows you to use SmartSuite through Latenode.
Configure the Landbot.io and SmartSuite Nodes
Next, configure the nodes by filling in the required parameters according to your logic. Fields marked with a red asterisk (*) are mandatory.
Set Up the Landbot.io and SmartSuite Integration
Use various Latenode nodes to transform data and enhance your integration:
- Branching: Create multiple branches within the scenario to handle complex logic.
- Merging: Combine different node branches into one, passing data through it.
- Plug n Play Nodes: Use nodes that don’t require account credentials.
- Ask AI: Use the GPT-powered option to add AI capabilities to any node.
- Wait: Set waiting times, either for intervals or until specific dates.
- Sub-scenarios (Nodules): Create sub-scenarios that are encapsulated in a single node.
- Iteration: Process arrays of data when needed.
- Code: Write custom code or ask our AI assistant to do it for you.

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AI Anthropic Claude 3
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Trigger on Webhook
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Save and Activate the Scenario
After configuring Landbot.io, SmartSuite, and any additional nodes, don’t forget to save the scenario and click "Deploy." Activating the scenario ensures it will run automatically whenever the trigger node receives input or a condition is met. By default, all newly created scenarios are deactivated.
Test the Scenario
Run the scenario by clicking “Run once” and triggering an event to check if the Landbot.io and SmartSuite integration works as expected. Depending on your setup, data should flow between Landbot.io and SmartSuite (or vice versa). Easily troubleshoot the scenario by reviewing the execution history to identify and fix any issues.
Most powerful ways to connect Landbot.io and SmartSuite
Landbot.io + SmartSuite + Slack: When a lead qualifies in Landbot, a new record is created in SmartSuite to track the lead's progress. A notification is then sent to the sales team in Slack to alert them of the new qualified lead.
SmartSuite + Landbot.io + Email: When a task is completed in SmartSuite, a survey is sent to the customer via Landbot to gather feedback. An email confirmation is also sent to the customer to confirm the survey completion.
Landbot.io and SmartSuite integration alternatives
About Landbot.io
Use Landbot.io in Latenode to build no-code chatbots, then connect them to your wider automation. Capture leads, qualify prospects, or provide instant support and trigger follow-up actions directly in your CRM, databases, or marketing tools. Latenode handles complex logic, scaling, and integrations without per-step fees.
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About SmartSuite
Use SmartSuite in Latenode to build flexible data workflows. Automate tasks like project management, CRM updates, or inventory tracking. Latenode adds custom logic, AI processing, and file handling to SmartSuite's structured data, creating scalable solutions that go beyond basic automation.
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See how Latenode works
FAQ Landbot.io and SmartSuite
How can I connect my Landbot.io account to SmartSuite using Latenode?
To connect your Landbot.io account to SmartSuite on Latenode, follow these steps:
- Sign in to your Latenode account.
- Navigate to the integrations section.
- Select Landbot.io and click on "Connect".
- Authenticate your Landbot.io and SmartSuite accounts by providing the necessary permissions.
- Once connected, you can create workflows using both apps.
Can I qualify leads from Landbot.io in SmartSuite automatically?
Yes, you can! Latenode allows real-time data transfer, instantly adding qualified leads to SmartSuite for streamlined follow-up. Boost sales efficiency through automation.
What types of tasks can I perform by integrating Landbot.io with SmartSuite?
Integrating Landbot.io with SmartSuite allows you to perform various tasks, including:
- Automatically creating new SmartSuite records from Landbot.io chatbot responses.
- Updating existing SmartSuite records based on user input in Landbot.io.
- Triggering custom notifications in SmartSuite when specific Landbot.io events occur.
- Analyzing Landbot.io conversation data to generate reports in SmartSuite.
- Adding Landbot.io users to SmartSuite groups based on their chatbot interactions.
Can I use JavaScript with Landbot.io and SmartSuite workflows?
Yes! Latenode’s JavaScript node empowers you to extend the integration with custom logic, data transformations, and advanced functionality, surpassing basic integrations.
Are there any limitations to the Landbot.io and SmartSuite integration on Latenode?
While the integration is powerful, there are certain limitations to be aware of:
- Complex data transformations may require intermediate steps or JavaScript code.
- Real-time updates depend on the API rate limits of both Landbot.io and SmartSuite.
- Certain advanced Landbot.io features may not have direct SmartSuite equivalents.